Covid test
I had a covid test there. Really easy and quick process.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I had a covid test there. Really easy and quick process.
By Patient
Quick service and great staff...
By Patient
This was my first experience using my health insurance and I appreciate that they did everything easy for me. My condition was dizzy and everything was hard for me to understand but they did a great job by making me feel safe trustful.
By Patient
Everything was great people were so friendly and took care of all my needs....
By Robin T.
I was misdiagnosed and told I had a incarcerated hernia and given antibiotics for bug bites. I was then instructed to go straight to the ER for the hernia. I visited primary doctor on Monday and have Shingles and don’t need the antibiotics. What an expensive unnecessary ER visit that would have been.
By Patient
very good experience. Nice staff and physician.
By Mary D.
Very convenient, and very professional people work that short pump location.
By Patient
They were great, despite Covid, they were safe, and personable and professional.
By SF