Everyone was nice
Everyone was very polite and kind about everything. Thank you
By Greg
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Everyone was very polite and kind about everything. Thank you
By Greg
Everyone was friendly and professional. I did have to wait over an hour for my COVID test but it was extremely busy. I was informed of the possible delay.
By Connie V.
The service was excellent, with speed and efficiency, and a warm and good natured staff. All was done with great consideration, and respect. Good work.
By James
Great experience...organized, clean, fast.
By Patient
Staff and scheduling was a breeze. Waiting for the results was as expected and Staff did great communicating after calling. However the scheduled appointment still led to an hour fifteen minute wait just to get in and it was an 11am appointment. Same for a different later PM appointment on the wait.
By Patient
Covid conscience but still seen quickly.
By C W.
I had an excellent experience
By JetMuzik
Great experience. If you can call going to a doctor positive. Nice polite people from. Start to finish
By Lowell