Really quick in and out just wished I…
Really quick in and out just wished I was told my diagnosis.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Really quick in and out just wished I was told my diagnosis.
By Patient
I’m happy to say The facility was clean. And the associates already quick to have me seen. The visit was overall very good.
By Patient
Be very careful about the charges after your visit. I was told there might be charges over the emergency room co-pays but it was rare unless they needed emergency x-rays or something like that. Well, couple weeks after my visit I received a notification of an additional charge. Next time will be going to the emergency room instead as this was WAY overpriced for a visit that required 2 stitches.
By Alan
Response from BetterMed Urgent Care· Feb 17, 2021
Hi Alan, I am sorry that you had a negative experience with us. If you have any questions regarding your bill, please reach out to Tina Lester, Director of Billing [email protected]
Very efficient. Super friendly and nice from admins to nurse and doctor. I will definitely use again should I need urgent care.
By Patient
The staff was clear with their instructions, friendly and quick.
By Patient
I'm always impressed with the smooth systems, thorough communications and kind staff you offer. Hands down, BetterMed is my preferred spot for healthcare. :)
By Patient
Fast and courteous
By Patient
A very professional, courteous, knowledgeable and efficiently run healthcare business. My first time with the staff on duty but I felt like they were trusted family. They are my Urgent Care of choice when needed.
By Sandra N.