The nurse who did my COVID testing…
The nurse who did my COVID testing (Colletta ??) was excellent. I had heard horror stories of how painful but she made it quick,
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The nurse who did my COVID testing (Colletta ??) was excellent. I had heard horror stories of how painful but she made it quick,
By Patient
For the issue that I had, I was recommended by a coworker who suffers front the same on the job ailment, nurse practitioner Christina Foster saw me right away. Very kind and understanding of the situation. Thank You for seeing me on such short notice.
By Garry T.
I was treated promptly, efficiently, and honestly. My problem ended up needing additional treatment that your facility was not equipped for and I appreciated the honesty on being sent to an emergency roo.m treatment center
By Patientjeanne R.
Quick and easy appointment scheduling online. Able to fill out necessary information online, short wait and kind and helpful people at the front desk. Once in the back they were thorough and easy to talk to. Thank you!
By Heather
The staff and doctor were just perfectly polite and caring to me
By Patient
Quick in and out and great personnel
By Patient
We had a very good experience and will go back if we need service. So glad you are in our neighorhood
By Patient
Nice and professional. They don't appear to be rushing when dealing with you as a patient.
By Patient