Easy to use
Easy to use. Friendly staff
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Easy to use. Friendly staff
By Patient
Alexia is the best provider there! I Had the best experience.
By Patient
Very efficient and competent staff in a clean and comfortable setting. Total separation from any patients with COVID or symptoms.
By Patient
Was fast and easy
By Patient
All the staff were extremely helpful and informative. My COVID-19 PCR test results were delivered quickly and securely.
By customer
Kind and considerate nurse
By Patient
Easy to communicate with staff and schedule appointments. Very nice and helpful- very fast with everything
By Patient
Quick, safe, efficient. I showed up early, they squeezed me in, and I was in and out in 20 minutes after I called from my vehicle. I tested positive, they walked me through the next steps, what to expect, who to inform that they may have been exposed, and quarantine protocol.
By Patient