I had a great experience
I had a great experience, with no complaints at all
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I had a great experience, with no complaints at all
By Patient
Great place to go for medical help.
By john W.
seen quickly. always pleasant personnel. clean.
By Patient
My experience with BetterMed was excellent.
By David C.
Excellent service, i realy like it.
By Vesh
I was able to get a COVID-!9 test scheduled, when I arrived, I had to call and let them know I was there, It took awhile for them to call me and tell me to come inside, and then I waited awhile longer to be seen, only find out that I was Positive for the virus, But everybody was pleasant, and the place was very clean and up to date, and the staff was wiping counters and furniture and doors, as I was entering and exiting the office building, Overall very PLEASED with the service.
By S. J.
great service
By Patient
Easy in , easy out!
By Patient