Great customer service.
Great experience.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great experience.
By Patient
I have now been to BetterMed three times for rapid Covid-19 tests. Each time, I've had a very nice experience. My appointments have been on time and staff members have been kind and courteous. I really appreciate the services you provide!! Thank you!
By Page
Everything was easy,fast,and safe AAAAAA+++++
By Patient
I had a great experience and the care provided exceeded my expectations. All of the care providers were so nice and caring and very much appreciated it. In addition, the thoroughness of exam and testing was outstanding.
By Patient
Quick, professional and rapid appointment date. Perfect team. Super friendly.
By Patient
Outstanding professional and care from all the staff
By Trudy C.
The staff was friendly and professional. We were in & out in a timely manner.
By Patient
Staff was very friendly and process was quick.
By Tiffany H.