Great place
They always get me in right away ! They are friendly and very informative!
By brenda
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
They always get me in right away ! They are friendly and very informative!
By brenda
Great care! Rebekah Roberts, NP was a great provider. She was very knowledgeable and explained everything thoroughly. Her staff was very helpful and got the job done in a very timely manner. I definitely recommend BetterMed!
By Lisa C.
Excellent and prompt care by all members of the staff. Pleasant experience from start to finish.
By Sara Jane D.
The nurse who took my vitals was very rude.
By Patient
Response from BetterMed Urgent Care· May 4, 2021
We are sorry that you did not have a positive experience with us. Thank you for sharing you experience with us. We have shared your feedback with the site manager.
very competent people and great and efficent results
By Denise Oldfield P.
I was examined in a very timely manner and treatment was exceptional. I really appreciated the staff looking out for my well being.
By Patient
These guys were great. Got us in and out quickly. Definitely our new urgent care place to go.
By Patient
Very helpful
By Patient