Very useful tool
I have found Better Impact to be very user friendly. All of our volunteer data is able to be stored in one location for access by our teams in various locations.
By AB
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
407 reviews
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Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
407 approved reviews, newest moderated first
I have found Better Impact to be very user friendly. All of our volunteer data is able to be stored in one location for access by our teams in various locations.
By AB
Better Impact is very convenient for keeping track of our volunteers- as well as our patients. We use it every day and it is extremely helpful. My only critique would be that we wish the encounters a volunteer puts in would also reflect on the hours page of the volunteer profile. Otherwise, it is very good. I explore more features each day.
By Hannah
The portal is great to work with some bugs but the team is great to help out!
By Raheem M.
What I appreciate most about Better Impact is the people and the community the assist in creating. Any time I have had a question or needed some guidance their staff are always extremely helpful with how to's and resources!
By Richmond Cares Richmond G.
Amazing system and amazing support-easy to use for anyone and has all the most important features to manage volunteers well.
By Carolyn
Better Impact turned out to be the perfect solution to many of our volunteer management needs. We especially love that there are embedded trainings and an attractive, intuitive interface for both the admin and users. It ended up being our top pick for a volunteer CRM for its features, but it coincidentally came out as the most affordable option for us as well.
By Bella
I have used Better Impact for a couple of different organisations, and the system is great for managing volunteers. It's useful for tracking compliance data, rostering volunteers, and reporting on just about any aspect of your volunteering journey.
By Cheyne
I love using Better Impact to provide a hub of opportunities to my volunteers!!
By Daniel L.