Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
76 reviews
Toucan FaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Toucan Fax is an online fax service that provides dedicated fax numbers to customers that need to send and receive faxes from anywhere in the world. Our USA-based team of fintech professionals and engineers behind Toucan is committed to delivering a fax product that you can confidently rely on, backed by exceptional customer support that's here 24/7, 365 days a year. What makes Toucan different? Our unwavering dedication to providing world-class service is rooted in the belief that we work for you, our customers. The Toucan difference isn't just one thing—it's everything! Whether you need a new fax number for your business or just want to send and receive a few faxes, Toucan is here to make it easy with no long-term contracts. And with our 7-Day Risk-Free Trial, you can sign up for Toucan with confidence, knowing that you'll get a full refund if you're not happy. That's a guarantee!
Toucan Fax (toucanfax.com) has 76 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
76 approved reviews, newest moderated first
Great customer service, easy to use website, simple and convenient.
By Charles F.
Response from Toucan Fax· Jul 23, 2026
Charles, we truly appreciate your feedback! We've tried to make setting up an account easy, our prices low, and most important, our faxing reliable. Feel free to contact us at [email protected] if you ever need anything. All the best!
Always has been great service. I have been with Toucan for several years now and the fax process is seamless! Fantastic customer service and I would recommend this service to everyone.
By Bobby G.
Response from Toucan Fax· Jul 23, 2026
Thank you for your loyalty, Bobby! We're happy you're enjoying our online faxing service! As always, we take pride in our customer support, and our team is always here to help. Feel free to send us an email at [email protected] if you ever have any questions or need anything in the future. Wishing you all the best!
Outstanding service. Worked excellently while I needed it. Would highly recommend.
By Rick S.
Response from Toucan Fax· Jun 8, 2026
We truly appreciate your comments and feedback, Rick! We'll always be here when you need to send more faxes. Feel free to contact us at [email protected] if you ever need anything in the future. All the best!
Thank you Toucan Fax for making it easy and affordable to use your virtual fax service. I appreciate the transparency in the process, not being hassled for upcharges and the great customer service. I feel secure sending important documents using your service. 10 of 10... will definitely recommend!
By Miss T.
Response from Toucan Fax· Jun 7, 2026
Thank you, Miss Torres! We're happy you're enjoying our online faxing service! As always, we take pride in our customer support, and our team is always here to help. Feel free to send us an email at [email protected] if you ever have any questions or need anything in the future. Wishing you all the best!
Used them to receive and send a fax for my new business. Everything went exactly as described. Was easy to use and navigate. Will definitely use again if the needed.
By Tim S.
Response from Toucan Fax· Apr 9, 2026
We truly appreciate your comments and feedback, Tim! We'll always be here when you need to send more faxes. Feel free to contact us at [email protected] if you ever need anything in the future. Wishing you all the best!
During a time when I needed fax capabilities at home, research showed this to be a great app. It was easy to set up, worked every time and was inexpensive enough to keep in place long after I needed it.
By Darren
Response from Toucan Fax· Mar 18, 2026
Thank you for your feedback, Darren! We've tried to make setting up an account easy, our prices low, and most important, our faxing reliable. As always, we take pride in our customer support, and our team is always here to help. Feel free to send us an email at [email protected] if you ever have any questions or need anything in the future. All the best!
My overall experience was astounding!! I lost my debit card and had to have it replaced. Well, I forgot to update the information on Toucan. I saw an email stating that my account was canceled. In a couple emails, Jeanine N. from the support team saved my account!! Thank you so much for your help! Loyal customer over here!!!
By Tomika S.
Response from Toucan Fax· Feb 26, 2026
We truly appreciate your loyalty, Tomika! We're glad we were able to keep your existing fax number here at Toucan, and as always, we take pride in our responsive and helpful customer service! Feel free to send us an email at [email protected] if you ever have any questions or comments in the future. Thank you for continuing to be a valued member. Wishing you all the best!
It is very easy to use. I really liked it when I did use it. Unfortunately, I don't use it enough and canceled my subscription. However, I have made note of the name of it so that I can go back to it in the future if I need to be sending a bunch of faxes.
By Trudy M.
Response from Toucan Fax· Feb 10, 2026
Thank you for your feedback, Trudy! We appreciate it! We'll always be here when you need to send more faxes. Feel free to contact us at [email protected] if you ever need anything in the future. All the best!
