Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
BetterHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
9,555 approved reviews, newest moderated first
Better help is just amazing platform. i am using this app for a month and i found a good therapist. it has a great webinars sessions and a plenty of available therapists. there are a home work, and an option for writing a diary I enjoy the way, which is also hard while struggling with in hard times.
By Rose M.
I love this service. The online groupinar topics are relevant and awesome topics to what is current today. I love my weekly appointments with my therapist. We have built a rapport and being able to touch base weekly on a video call is really important. A wonderful service BetterHelp is providing!
By Jill
Helps so much and gives me the ability to have the comfort of my own home while opening up. Makes it safer to talk and therapist is incredible at understanding and offering advice. Always addresses concerns and guides my sharing when needed. Recommended to my family
By Onyx
This has helped me a lot already and I’ve done a few sessions. The groupinars are extremely helpful and you can watch when you are able or interact at the time they are happening. My counselor is extremely helpful for me.
By MC
A great resource for a troubled mind!
By David J.
At BetterHelp, I was able to select whether I want a male or female or don’t care. I was able to say if I wanted a straight therapist or a homosexual therapist. They got me the therapist that I needed and I was able to change my therapist if I wanted or needed.
By Bethany B.
Betterhelp has helped me get back on track with my life. I have been able to think more clearly and feel that I have somewhere to go to talk about things that are my mind and bothering me.
By Stacy K.
I have really enjoyed better help. It is so easy being that it's on your phone and can be done literally anywhere. My first session I did in the car. It is also easy to change therapists. I had to do so because the original one I matched with only had times during my work schedule. My therapists has helped me so much. I am very thankful for Betterhelp.
By Sarah G.
