Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
BetterHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
9,555 approved reviews, newest moderated first
It's great! You can choose your therapist among many and with different characteristics, change it whenever you want, you have different workshops available, you can stop whenever you want, and at an affordable price, what else can I say, It is wonderful
By Massimo M.
BetterHelp made it really easy to find appropriate help at a reasonable cost. A very accessible way to find help
By Consumer
Great experience that I needed to get life on track
By Rico D.
I put off calling for a few weeks as the experience of video therapy was new to me. That was a wasted few weeks! My therapist is a great match and our sessions have been extremely helpful.
By Sharon Rappa P.
I was very bored today and I needed great help.
By Bayartogtokh Z.
Better Help has been an excellent way for me to connect with a very helpful psychologist. I suffer from a chronic illness, but can make it to every appointment because I never have to leave my home.
By Consumer
Better help was offered to me at my University. From initial stance. They contact you back with in the time the say they will. Then you speak to live agent. Then they assign you a counselor. Very user friendly seamless experience. Once you get matched with a counselor. You can choose chat, zoom or phone call. In between that time you can log your thoughts and send them to ur cou senor or keep to yourself. You get goals. Honestly I love it!
By Ice M.
The thing that I appreciate about BetterHelp is the way they match you with a theapist that is qualified for your issues. Monica has experience in areas that are relatable to me. I have made great progress with her help! I also like the online sessions. It is so convenient .
By Judith C.
