Very good service and quick replies.
Very good service and quick replies.. Thank you so much ..
By Sonu B.
Response from Better2Know· Jan 15, 2021
Thank you Sonu, we were pleased to help you
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
756 approved reviews, newest moderated first
Very good service and quick replies.. Thank you so much ..
By Sonu B.
Response from Better2Know· Jan 15, 2021
Thank you Sonu, we were pleased to help you
Very professional service. I had many changes to my itinerary which Louise dealt with calmly and efficiently. With covid-19, travel is a lot more complicated and this was the most seamless and efficient part of the whole process. Test delivered when stated and results returned within 48 hours. Will definitely be using Better2Know for my next trip as well. Many thanks.
By Simon
Response from Better2Know· Jan 15, 2021
Thank you Simon we were pleased to help you
Excellent service and professional. They are always on time
By Greeshma B.
Response from Better2Know· Jan 15, 2021
Thank you Greeshma, we were pleased to help you
Exactly how it was described. Professional, excellent communication, and results mailed in plenty of time. Definitely using again as a frequent flyer. Used CityDoc but they lost my swab in November and caused me a lot of trouble. Will stick with this company. Thanks Louise.
By Tim P.
Response from Better2Know· Jan 15, 2021
Thank you Tim, we were pleased to help you
I was very satisfied with the provided, it was easy, efficient and the customer support was great. I would definitely recommend it!
By Matthias M.
Response from Better2Know· Jan 14, 2021
Thank you Matthias, we were pleased to help you.
I used other test providers for travelling reasons. I must say Better2Know so far was the first and the only one to meet the timeline for delivering the test kit and providing test results. Thank you so much. Costumer service absolutely outstanding. LW has been absolutely supportive in this. Thanks!
By Fabrizio D.
Response from Better2Know· Jan 14, 2021
Thank you Fabrizio, we were pleased to help you, and hope you have a safe flight.
Fabulous service, rapid turn around for the test results, received them well within 48 hours! Ive tried other companies and the service I received with Better2Know far exceeded these. Louise was quick to respond to my emails and was polite and helpful- thank you
By Anna B.
Response from Better2Know· Jan 14, 2021
Thank you Anna, we were pleased to help you.
I can't thank you enough Giulia she is amazing out of this world to be honest she will help you with everything her service was outstanding. Fast service everything was perfect. I done twice with her and in both time her service was excellent. Thank you very much GIULIA
By Mrs Maria K.
Response from Better2Know· Jan 14, 2021
Thank you Maria, we will let Giulia know! We were pleased to help you