Excellent service!
Excellent service and promptness for COVID-19 test. Kit was received within 24hrs of ordering and the results were received within 36hrs of mailing out.
By abhishek R.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
756 approved reviews, newest moderated first
Excellent service and promptness for COVID-19 test. Kit was received within 24hrs of ordering and the results were received within 36hrs of mailing out.
By abhishek R.
Better2Know provides a fast, slick service from booking to results. The customer service over the phone was excellent and I was able to get an appointment with a very nice GP on the same day as enquiring. I felt like I could trust the test and that the service was entirely private/confidential. 10/10 would recommend.
By Philippa
Was initially unsure about their legitimacy for Covid-19 testing, but I took the plunge and wasn't disappointed. Received my home test, sent it back and got the result within 2 days. Great communications throughout and access to results online as well. Thanks!
By James B.
Response from Better2Know· May 11, 2020
Thank you James.
Did covid-19 test. Fast results. Easy to use test. Update 09.05. I noticed a negative comment saying my review was suspicious. I am happy to share any details. I have never felt compelled to write a review for anything before but felt in this time where people wanted a test but were worried about spending money that my review might help someone feel at ease doing so. Rakesh get your facts right before posting negative comments, you probably have never even used the service
By joanne S.
Response from Better2Know· May 11, 2020
Thank you Joanne