Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
Better2KnowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
756 approved reviews, newest moderated first
Excellent service, really helpfull with everything you may need.Everything was on the time frame that was suggested. 5/5 service.
By Spyridon A.
Response from Better2Know· Mar 23, 2021
Thank you Spyridon, we were pleased to help you.
Me atendió Daniel de Better2Know y me atendió de maravilla. Me informó de todo, de una forma muy cercana y me dió mucha tranquilidad. Es un profesional como la copa de un pino. Gracias Daniel 🤗
By GERMAN D. M.
Very prompt service and very accommodating with any additional requests. First class service. I've used Better2Know three times now for travel to work in Kazakhstan without any problems.
By Andrew M.
Response from Better2Know· Mar 22, 2021
Thank you Andrew, we are pleased to help you.
Very pleased with their customer service support and accessibility to all age ranges. Quick reliable service. Thumbs up.
By Jacqueline
Response from Better2Know· Mar 19, 2021
Thank you Jacqueline. We were pleased to be able to help you.
Very good experience - excellent communication and prompt. Will use them again if/when/as needed
By Marc F.
Response from Better2Know· Mar 18, 2021
Thanks Marc we hope we can be of use to you again if/when and as needed.
I can't recommend their customer service, efforts in correcting my error and overall reliability. I've used them for the past year for various tests and they've performed 100%. Worth everypenny. Many thanks.
By Adam L.
Response from Better2Know· Mar 18, 2021
Thank you Adam, we really appreciate you taking the time to leave us a review.
Great experience! I ordered a PCR Covid test for Test to Release and received my negative result 10 hours after my sample arrived in the lab. The test kit itself was very easy to use, very clear instructions
By Anna
Response from Better2Know· Mar 18, 2021
Thank you Anna, we were pleased to help you
Super helpful and quick! My results came in 24 hours even though I only bought the standard package, and I asked for the date to change on my results and it was done within 2 hours! Great service :)
By Eleonora S.
Response from Better2Know· Mar 10, 2021
Thank you for taking the time to review us Eleonora. We were pleased to help you.
