I bought a scratch and dent model and…
I bought a scratch and dent model and even got a discount on it on top of it`s reduced price. It works perfectly as far as I know (I cannot measure/tell if the IR LEDs are working). I do wish they would have actual pictures of the unit you`re buying when you purchase a scratch and dent. The unit I received looked like it was dropped on it`s head from 20 feet or so, so much so that the metal case is cracked in one of the top corners. If I knew how much of a `scratch and dent` it was, I might have opted for a different version or a different `scratch and dent`. 3/15/24 ***Update to my initial review *** Bestqool actually read my review and had contacted me about the unit I received and wanted to replace the scratch and dent unit I received with a new unit at no cost. They provided a return label for the scratch and dent and I had packed it up and was ready to send it back to them when they said there was no need to. I shortly thereafter received the new unit and it looks and works perfectly. This is what people ask, a company that stands behind what they sell and actually care enough to remedy the situation. I`m upping my review to 5 stars! I would definitely buy from Bestqool again with confidence!
By Tank T.
Response from BestQool· Mar 17, 2024
Thank you for giving us the opportunity to rectify the situation. Our confidence comes from your approval; your satisfaction is our greatest wish!




