Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
260 reviews
BestQoolSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Be Healthy. Be Happy. Enjoy your life.Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers. Why choose Bestqool? High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.FDA Registered Establishment and tested report: Our medical devices are manufactured by an FDA Registered Establishment. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.VISIT OUR WEBSITE
BestQool (bestqool.com) has 260 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
260 approved reviews, newest moderated first
I use it for my neck and head before going to bed about 5 times per week. It helped me fell into deep sleep and woke up with full energy.
By JOANNE
Response from BestQool· Mar 18, 2024
Thank you for your kind sharing. Red light therapy can improve sleeping quality, relieve fatigue, and boost energy. We are pleased to know that you insist on using it 5 times a week. That's a wonderful habit! Hope to hear more excellent feedback from you.
The red light device was delivered promptly, easy to set up and operate and feel like it delivers the red light and infra red light as expected. In addition to good response from company about questions that I had related to other products, account information.
By DM
Response from BestQool· Mar 18, 2024
Thank you for your pleasant comment. We are committed to improving product quality and after-sales service, as customer satisfaction and health are always our top priorities. Hope you enjoy using it later!
The high quality is on point from every aspect. Ordering directly through Bestqool with a discount, product packaging, and the simplistic yet robust design. With my Parkinson’s Disease, it has become a go-to part my nightly routine
By Gary W.
Response from BestQool· Mar 18, 2024
Thank you for your heartfelt comments. We are glad that you can benefit from our products! Please continue using it to get even greater results.
Ordered the red light devise and paid $52 for shipping. Received an email from Bestqool letting me know that shipping charges had increased to $125, then received a second email letting me know that the shipping charges now were $250. At this time I canceled the order. Received a third email from Bestqool, letting me know that they would ship for the original $52. When the order arrived, I received an email from the shipping company asking me to pick up the devise at a drop off location. I mentioned to them that the delivery address given was my residency and that I didn’t drive. The shipping company said Bestqool didn’t pay for home delivery. Finally, I was able to get the shipping company to bring the big box home. I wish the purchase had been more transparent and more hassle free.
By Nid
Response from BestQool· Mar 22, 2024
Thank you for your sincere feedback. We've contacted you and resolved the issue. Hope you are satisfied with our services. The shipping fee is dynamically adjusted based on inventory and delivery address. We provide delivery through a courier in Germany, covering the entire delivery fee to your doorstep.We sincerely apologize again for any inconvenience caused and have already contacted the courier regarding your issue to prevent similar problems in the future. Your satisfaction is our top priority.
Very good product,I choose the smaller size so i can travel with it Very convenient I use it on my neck,face and hair It feels extremely calming, and I am loving it so far
By Filip U.
Response from BestQool· Mar 14, 2024
Thanks for your heartfelt feedback. We have been diligently enhancing our product design to better cater to our customers' requirements. Please keep using it for even better results!
At first sent wrong plugs, then contacted customer services and get replacement plugs real fast.
By Tony T.
Response from BestQool· Mar 13, 2024
Thank you for your sincere feedback! It is our mission to fix any issue. We will strive to improve our customer service and make progress in lessons. Customer satisfaction is our constant pursuit!
Product received on time and works as advertised. Sturdy construction, good quality. I find that regular use helps me keep my sleep cycle regular, and it's also great for relieving soreness and speeding up recuperation from a hard workout at the gym.
By Garry W.
Response from BestQool· Mar 11, 2024
So glad that our products can help you! Please keep using it for even better results. Thank you very much for your kind words.
packages contain all the necessary thing that is needed for operation including the googles. yet to see its effect after use.
By Peter G.
Response from BestQool· Mar 5, 2024
Thank you for your sincere sharing. Hope you enjoy using it. If you encounter any doubts during subsequent use, you can contact us and we will be glad to help.
