Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
260 reviews
BestQoolSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Be Healthy. Be Happy. Enjoy your life.Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers. Why choose Bestqool? High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.FDA Registered Establishment and tested report: Our medical devices are manufactured by an FDA Registered Establishment. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.VISIT OUR WEBSITE
BestQool (bestqool.com) has 260 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
260 approved reviews, newest moderated first
Product came just as described and works great! I especially like the 1 year extended warranty!
By JOHN W.
Response from BestQool· Feb 19, 2025
Thank you for the review and your trust in Bestqool. Wishing you many more great experiences with Bestqool BQ60!
Good results
By Julie Y.
Response from BestQool· Feb 17, 2025
Thank you for your appreciation. If you have any questions, please feel free to contact us.
We have received the product soon after we made the order and we are happy with what we bought.
By Roger SY C.
Response from BestQool· Feb 17, 2025
Thank you for your kind words! We really appreciate your choice of Bestqool and your satisfaction with the products.
Fast, easy shipping. I love the experience of sitting in front of the light as a bedtime ritual, and after two weeks of use, my skin does look healthier
By JL
Response from BestQool· Feb 16, 2025
Thank you so much for taking the time to share your experience! We’re also glad to hear that you appreciated our fast and easy shipping. It’s wonderful to know that your skin looks healthier. If you have questions about red light therapy, contact us.
It was a great product and the customer service is quick to respond. It took about 11 days for me to recieve it..(.just know that before you order.)
By linda O.
Response from BestQool· Feb 16, 2025
Thank you for your appreciation of our products and customer service. Regarding the 11-day wait for your order, we want to apologize for the delay. We’ve been experiencing a high volume of orders, and we process them in the order they’re received. However, please rest assured that we are working hard to improve our processing times.
Great experience and high quality products. Bestqool had wonderful communication throughout the experience, with a strong customer service- centric approach.
By Leanne
Response from BestQool· Feb 16, 2025
Thank you so much for your kind words! We're delighted that you were satisfied with Bestqool products and customer service.
Customer service is excellent and they had a quick response when shipping me a warranty replacement unit; some of the light strips had quit working. I have several issues surrounding chronic pain, along with genetic conditions that cause daily pain & inflammation. I utilize my Bestqool belt multiple times a day on different parts of my body. Red light therapy has been one of my first go-to's for pain management for 10+ yrs, for treatment of neuropathy & CRPS Complex Regional Pain Syndrome, to joint & tissue pain from hEDS Hypermobility Ehlers Danlos Syndrome; a connective tissue disorder and it even helps with my bladder pain from Interstitial Cystitis. When my previous brand of infrared light therapy was no longer being made, I had to search for another brand. I gave one a try, but when I needed an additional unit, I found their cost had skyrocketed. After reading many reviews, looking the fact I can use it on-the-go to, and finding their price in my budget, I was comfortable giving Bestqool a try and they have not disappointed!
By Amy M.
Response from BestQool· Feb 12, 2025
Thank you so much for taking the time to share your heartfelt review and for trusting Bestqool. We are truly honored to play a role in supporting your well-being. Your kind words about our customer service team mean the world to us! We strive to provide prompt support. Please know we’re here for you anytime you need assistance or have feedback. Enjoy your red light therapy journey.
Very pleased with purchase. Well made. Helpful customer service. I selected this model as it has the full range of LED colors including near infra red. Too soon to report results, but I enjoy relaxing while using this mask.
By Claudia M.
Response from BestQool· Feb 10, 2025
Thank you for choosing Bestqool and for your kind words about our customer service! If you have any questions while using the Bestqool product, feel free to reach out!
