Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
260 reviews
BestQoolSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Be Healthy. Be Happy. Enjoy your life.Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers. Why choose Bestqool? High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.FDA Registered Establishment and tested report: Our medical devices are manufactured by an FDA Registered Establishment. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.VISIT OUR WEBSITE
BestQool (bestqool.com) has 260 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
260 approved reviews, newest moderated first
Wonderful product! Infrared light therapy has helped my chronic aches and pains and my sleep quality!
By Jenny
Response from BestQool· Oct 8, 2026
We really appreciate your fantastic feedback on the BQ60! It’s amazing to know infrared therapy eases your aches and helps your sleep. Enjoy your daily sessions, and please reach out anytime if you need assistance!
Package arrived in timely manner and with instructions that allowed me to use the product with ease.
By Mirka K.
Response from BestQool· Sep 30, 2026
Thank you so much for your amazing feedback! Great to know your Redot S arrived promptly and the instructions made setup simple. Hope you love using your light belt; don’t hesitate to contact us if you need anything!
Until now bad, already a few days that I wrote to them for a return of device due to personal issue amd no response. Am happy to change my review when this gets sorted
By Aloha
Response from BestQool· Sep 28, 2026
We’re truly sorry for the delayed response to your return request. European returns need additional warehouse coordination to generate return labels, and unfortunately your case took longer than we expected. Your return request has now been processed, and the return label has been sent to your email. Please check your inbox. We’ll monitor your return and work to make the remaining steps as smooth as possible. We sincerely apologize for the wait and appreciate your patience. Feel free to reach out if you have any questions or issues.
Prompt customer service, worked w/me even tho warranty was over, delivered promptly
By JT
Response from BestQool· Sep 23, 2026
Thank you so much for this wonderful review! Happy to hear we were able to help replace the power cord for your 7 Color Photon LED Light Therapy device. Feel free to contact us whenever you need support.
It is all set up. The process was easy. I have been using it daily, but I need more time to evaluate the results. I have only been using it for two weeks.
By EDWARD D.
Response from BestQool· Sep 22, 2026
Thanks for the fantastic feedback! We’re glad setup was straightforward and you’ve enjoyed daily sessions with your BQ40. Take your time assessing the results, and don’t hesitate to contact us if you need anything.
Easy to locate what I was looking for online and fast delivery!
By EILEEN
Response from BestQool· Sep 22, 2026
Thanks for this lovely review! We’re happy you enjoyed our quick delivery. Reach out anytime should you need support while using your Redot M.
Fast delivery. Good instructions
By Ervin I.
Response from BestQool· Sep 20, 2026
Thank you so much for your wonderful review. We’re happy the delivery was fast and the instructions were clear for you. Feel free to reach out if you need support with your Redot S!
Quality is good
By Maggie H.
Response from BestQool· Sep 13, 2026
Thank you for your lovely review! We’re happy to hear that the BQ40 meets your expectations with great quality. Please reach out anytime should you need assistance.
