Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
455 reviews
Best BrillianceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Engagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 399 reviews with 5 stars · Clear filters
Company is extremely professional My ring is absolutely beautiful Highly recommend
By Lisa C.
Response from Best Brilliance· Jan 21, 2025
Thank you so much for your kind words! 🌟 We’re thrilled to hear about your positive experience and truly appreciate your support. We look forward to serving you again soon!
The ease of ordering and the quality of the product! The result was a very Happy wife!
By William W.
Response from Best Brilliance· Jan 21, 2025
Your wonderful review made our day! Knowing you had such a great experience means the world to us. Thank you for trusting us, and we can’t wait to help you with your next purchase!
I am extremely pleased with the product that we received. Absolutely beautiful ring!
By Jessica M.
Response from Best Brilliance· Jan 21, 2025
Thank you for your glowing review! We pride ourselves on delivering quality and exceptional service, and it’s great to see that reflected in your experience. We hope to see you again soon!
My fiancé love her ring. Exceptional customer service. Delivery on time
By Hangell
Response from Best Brilliance· Jan 21, 2025
Thanks a ton for your kind words! Your support means everything to us. Looking forward to serving you again!
Customer service was great, they answered all my questions. I purchased a Regina wedding band for my anniversary and it is beautiful, I really love it; it took longer than I expected but it was worth it
By Samantha T.
Response from Best Brilliance· Jan 21, 2025
We’re so happy to hear you’re satisfied with your experience! Thank you for your trust and support—we’re here whenever you need us again!
Ring is so beautiful expectations were definitely met !!!
By jocelyn L.
Response from Best Brilliance· Jan 21, 2025
Thanks for the fantastic review! We’re so glad you enjoyed our service/products. We’re always here to make your experience exceptional!
I was skeptical at first, the size and quality of the diamond ring set was advertised at an amazing price. Once we received the finished wedding set it surpassed our expectations by a long shot. They truly offered a fine set at an amazing price point. All of my wife's friends compliment her ring set and the sizing was spot on. She actually has a friend with the same size diamond ring which they paid over 3 times the price of ours from best brilliance. The wait time was well worth the product we received and I highly recommend checking them out!
By LSI
Response from Best Brilliance· Jan 7, 2025
Thanks for such awesome feedback! We totally get the initial skepticism, but this is precisely why we do what we do - delivering that perfect blend of quality and value. We love hearing that your wife's getting those compliments. Thanks for putting your trust in us. The BB Team
Excellent customer service! They answer phone calls quickly and are very nice, responsive, and helpful. Through email they have been very responsive and answered all my questions. The ring came in in time for my proposal and my girlfriend absolutely loves the ring. It is a beautiful piece. Overall great experience with best brilliance
By Tommy S.
Response from Best Brilliance· Jan 7, 2025
Hey Tommy, Love hearing that your girlfriend adores her ring! Thanks for highlighting our quick responses - we know how important timing is for proposals, and we're here to make sure everything goes perfectly. Your happiness (and hers!) is what makes our day. The Best Brilliance Team
