Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
473 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Benchmark Trophy is listed under Metal, Stone & Glass Work in Atlanta, Georgia.
Benchmark Trophy (benchmarktrophy.com) has 473 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
473 approved reviews, newest moderated first
The entire staff was very helpful. Great communication! I had to have a custom order made and the turn around was as expected.
By J B.
Response from Benchmark Trophy· Jun 3, 2016
Hi J, Thank you for taking the time to review us! I am happy to hear that you experienced the highest quality of services on a custom piece. Come again soon! Best, Matt President Benchmark Trophy Center
The service, the speed of fulfillment and the quality of their work is outstanding. They are my go to, and I will always use them for all of my trophy needs!
By JOE C.
Response from Benchmark Trophy· Jun 3, 2016
Joe, Thanks for the review and recommendation! I am pleased to hear that you trust us with all trophy/award-related services. We look forward to our continuing business with you! Best, Matt President Benchmark Trophy Center
First time purchase. Was very happy with attention and speed of order.
By PATRICK W.
Response from Benchmark Trophy· Jun 3, 2016
Patrick, First of all, thank you for the review! I'm glad to hear you were so pleased with the attention to detail and efficiency of the order. We appreciate your business and hope to see you again in the shop! Best, Matt President Benchmark Trophy Center
This was my first time working with Benchmark & ordering trophies. Although we had issues with the glass breaking during the production process, the team at Benchmark worked hard and even after hours to get my trophies completed on time. They shared multiple options with me, were extremely patient, and ultimately produced a beautiful product that I was happy to present at our event. Thank you Benchmark and I will return!
By JODY B.
Response from Benchmark Trophy· Jun 3, 2016
Hey Jody, I am sorry to hear that your first time working with us was not 100% satisfactory. I am however, extremely glad to hear that you felt as if you received excellent customer service. We are dedicated to serving our clients to the best of our ability, and try to go above and beyond for every client. We greatly appreciate the review and look forward to improving and continuing our services with you. Best, Matt President Benchmark Trophy Center
I made my request fairly last minute (only 2 1/2 weeks before the event), and it was for a large amount of awards during the peak of award season. The staff were very helpful as I had to make several changes along the way, and we had no issue getting all the awards on time - plus, they all looked fantastic! I really appreciated their service, and I would definitely recommend them.
By JUSTIN T.
Response from Benchmark Trophy· Jun 3, 2016
Hey Justin, Thanks for leaving a review with us! May is always an incredibly busy time for us, but as you know, we are incredibly dedicated to serving our clients with the best quality throughout the entire year. I am so glad to hear that you were able to get all of your awards in time without a hitch! We greatly appreciate your recommendation and hope to do business again with you in the future! Best, Matt President Benchmark Trophy Center
Good customer service. Expert workmanship. Timely. (And a good price)
By JEFFREY
Response from Benchmark Trophy· Jun 3, 2016
Hi Jeffrey, Thank you for the review! I am happy to hear that you had such a positive experience doing business with us. It's great to know that our staff was knowledgeable and could help find the most cost and time effective product for you. Best, Matt President Benchmark Trophy Center
I was able to get a beautiful crystal gift with an extremely short turn around.
By ERIKA N.
Response from Benchmark Trophy· Jun 3, 2016
Hey Erika, Thanks for leaving a review! We are so pleased to hear that we could custom engrave a gift for you with quality, care, and efficiency. We appreciate your business! Best, Matt President Benchmark Trophy Center
The professionalism and efficiency of the staff seemed to be a STEAL, for such high-quality products at these great prices.
By Center for Academic Success, Georgia T.
Response from Benchmark Trophy· Jun 3, 2016
GT Center for Academic Success, Thank you for taking the time out of a busy schedule to leave a review for us! I always love hearing how impressed customers are with our high-quality services and products. It is great to know how helpful and professional our staff is. We look forward to our continuing business with you! Best, Matt President Benchmark Trophy Center
