Bellevue ClubReviews of bellevueclub.com

I stayed at the Bellevue hotel with friends from 10th-14th October. We were really not looking forward to the holiday due to other reviews about the hotel. People are right in you get what you pay for but being a 3 star hotel you expect it to be at least ok. We had seen lots of people talking about mosquito bites and on the first morning my two friends went to bed with no bites and woke up covered. The following day I was the same after going to be with no bites. Later in the day we discovered these were bed bugs. We had also spoke to another family in our same block (Federa) and their family were also covered in bed bugs. At this point we requested a room move and they tried to put us one floor up in the same building. We didn’t accept this as the other family had been moved to a different block. We were moved to Leda 2 and had no issues for the further two nights. Unfortunately my beg bug bites became infected and I am currently being treated with antibiotics and strong antihistames. Please note the hotel has a facebook group which leads you to believe it is run by the public. I posted about my bed bugs in here and my comment was removed and I was blocked from the group. Same thing has happened with others that mention anything slightly bad in the group. The food was disgusting too. Avoid this place at all costs!

If you value your hard-earned money and sanity, do NOT consider a holiday at Bellevue. Our ten-day ordeal featured the following. - Accommodation: Utterly revolting and unhygienic. We were greeted by wild cats in the foyer and a family of pigeons nesting on our inaccessible balcony, silverfish crawling everywhere, and a shocking discovery of ants and cigarette butts in our bedding. Oh and the air condition didn't work consistently. - Food: Inedible doesn’t even begin to cover it! We found shards of glass in our cups—not once, but TWICE—and hair in more than one meal. It was as if the kitchen staff had given up entirely on hygiene and quality. - Pool: Absolutely appalling! The pool was a cesspool of filth, with a foul, gooey film lining the edges and massive clumps of hair floating around like it was a horror movie. When a five year old child says its too dirty to swim in, it's too dirty to swim in! - Surrounding Area: Guests were forced to assume the role of janitors, cleaning up the pool area ourselves. We encountered piles of cigarette butts, overflowing rubbish, food scraps, condoms, and even human feces. It was a disgraceful sight! - Staff: Severely understaffed and shockingly apathetic. Most staff members couldn’t care less about our complaints. Guests had to band together just to find a glimmer of enjoyment amidst the chaos. - Discrimination: The most horrific incident involved our legally blind daughter. When she attempted to go on a jumping castle, she was denied because she wore glasses. This blatant discrimination shattered her spirit and caused profound distress for our entire family. When we sought help, the staff brushed us off, claiming it was not their problem since the fun fair merely rented the space. - From other guests: No air conditioning for duration of stay. - Customer in wheelchair forced to stay on top floor with lift consistently out of service. - Cat feices within hallway and walkways. - Loud alarm for close to two days. - Hand foot and mouth. - Headlice. - Bugs in food. - Belonging stolen from locals on site. - The Only Positive: A short walk to the beach, the night entertainment is pretty good, however is completely unwatchable due to swarms of mosquitoes that will leave you itching and miserable. Do yourself a favor—Bellevue Club Alcudia at all costs! This resort will leave you so upset and disappointed.

We returned home on 5th Spetember after a week at Bellevue. After reading the reviews weren't sure what to expect and we was pleasantly surprised when we arrived. Reception was clean and staff were very welcoming. Checking was straight forward and we were placed in room 312 Leda 1 across the street. There's 2 lifts in leda 1 so was easy to get to the 3rd floor. We booked a 1 bed apartment for 4 people and it was spacious and comfortable. Our balcony looked over the pool. The first night we had water pouring from the ceiling in the bathroom & kitchen from the person above taking a shower. I called reception and they sent someone to fix it straight away. The maids come every 2-3 days which we didn't mind as I keep the apartment clean. We received fresh towels every 2 days. The complex is huge, lots of different pools and the water park. The water park had a few bits closed whilst we were there. With the complex being so big it's very busy, people do get up at 7am to put towels on sunbeds so it's very difficult to get one around the pool. There are lucky lucky men who walk around the pool but if you just say no thank you the leave you alone. At the Leda 1 pool there is a pool bar & a snack bar. Near the end of our week the beer went flat but they kept serving it. In the evening people do stay in the pool unill 10PM so theres lot of noise. The food wasn't great. There's no kids section. It's either pasta or chips which neither of my kids eat. The food is very odd job in my opinion. Lunch is the same, there's no ham or meat to make a sandwich. From day 2 we ended up eating out instead of using the all inclusive. Breakfast is the best meal the food is nice. The hotel is at the top of Alcudia strip which is perfect. You can get a taxi outside the hotel. Theres lots of really nice restaurants on the strip. The hotel is very much a 3star. Overall we had a great week. We would return to alcudia but we wouldn't rebook this hotel.

Iv just booked this for next year and so worried im ring tui tomorrow I can’t put myself or children threw this sounds awful

We have just got back from a 7 day stay and was very worried after looking at reviews but all 6 of us had a great time. We went all inclusive which the food was fine, it is basically the same every day but there is also 3 restaurants you can book as many times as you like which is Mexican, Asian and Italian which is included in the all inclusive (we were 4 nights to these, Italian and Mexican were the best). There are snack bars open from 11 which serve hot dogs, burgers, chips, salad and icecream (all just help yourself which the kids loved) . At the bars there is all fizzy drinks, juice like apple and pineapple and also slush machines coffee machines and local alcohol drinks which is all included (some branded drinks cost extra). There are different pools, one near the water slides (this one is near the self catering block which I think isn't as nice as the all inclusive building from what I heard) some quiet ones, one nearest reception is the entertainment pool and another with just one slide near merina 1. We stayed in serina1 (near a quiet pool with baby pool also) , we are a family of 6 and had two rooms, both rooms had two single beds and a sofa bed which wasn't amazing but perfectly fine, when we arrived at 4am the sofa beds were not made up so i did have to sleep with my 3 year old in a single until resolved the next day (a double and a single would have been alot better) . We did have a big issue with mosquitos, alot of bites and even the sprays from the local pharmacy didn't completely keep them away, my smallest two and husband didn't get bitten so think just depends on the person but take extra repellant as you will need it if someone who gets bitten. When leaving there is a suitcase room and showers as have to be out the room by 12 but we had a late afternoon flights so stayed at resort till 3. The resort is very large and although the all inclusive block is near all the food halls and evening entertainment it is not near the water slides and takes about 10/15 mins to walk there from serina1. Several signs up saying not allowed to reserve sunbeds round pools but if don't have your towels down by 8 probably won't get a bed as everyone reserves them. I did see the pools being cleaned and if went down at 7am then would be alot of rubbish but by 8.30 all cleaned up and round pools jet washed (also signs up saying to put rubbish in the bins but alot dont). They 100% need more sun loungers as apparently can take 4000 guests and probably not even 1000 beds total. We had a great time, weather wasn't great but that couldn't be helped but the holiday itself for the price was fab and if going I wouldn't look at the awful review, it's a nice resort, the cakes and icecream are amazing, muffins, pastries and doughnuts at breakfast, what more can you want haha.

Just arrived home from a fantastic week at Bellevue Club. The staff here are amazing and so friendly. We were in the beautiful Sirena 1 building and also received a free complimentary upgrade. Clean towels are available every day if required and cleaning 3 times a week. The view is gorgeous and the Sirena pool area is absolutely stunning! The restaurant is great, our 13 year old granddaughter is extremely fussy but she always managed to fill a plate. Yes it’s a but repetitive but aren’t all all inclusive hotels? It’s clean and the tables are cleared in jig time! In my opinion if people complain about mess etc then maybe have a look at yourselves, we saw paper cups being dropped on the ground when there was a bin 10ft away?? Maybe if I wanted to be a bit of a moaner I’d say the doors could be soft closing and the night time entertainment could be looked at but I couldn’t fault the way they are with children, they never stop and the kids love it, happy faces all round. Our granddaughter made loads of friends and she is very shy. Your holiday is what you make of it, go and enjoy! We are already looking to book to come back after only arriving home 7 hours ago! 🥰

Having paid just short of £4000 for the holiday we expected better, we arrived 29th July, reception staff were lovely and checked us in quick, it went down hill after that, myself and my daughter got stuck in the lift on way up to room for 15 mins, then when got to room we couldn’t get in as lock was faulty, 30 mins later when we got in there was only 3 beds made up, there was 4 of us, no problem I’ll ring reception and tell them but the room phone wasn’t working, tv wasn’t working and balcony door wouldn’t lock, by this point I was getting annoyed so I put my concerns online, electric went off on day 2, not hotels fault but I did ask if they knew when it would be back on but weren’t very helpful, day 3 no air con in room at this point I went into reception to ask about it at this point a manager or assistant manager came out and started lecturing me on putting negative posts online which someone swiftly removed, he also kept saying reception staff deserve medals for doing there job, I could not get out of there quick enough, hence I did not go into reception again, my Dads partner tripped over a raised kerb and fell and smashed her face in and broke her glasses, no member of staff came to help and I guess they have no medics on site, a really poor holiday had by all 😕

I would not give this place a 2 star. Go at your own risk. From day 1 nothing but problems.we arrived at midnight for all inclusive package and were sent to wrong hotel on sight , Not even a bottle of water offered to us .numerous days wasted trying to get things sorted in room .Power cuts for first day and whole night,no aircon for 4 days out of a 7 day stay. Being told by staff that they know it needs fixing and have reported to a technician. Being on the 3rd floor with a disabled son even though we had already requested a year ago to be on bottom floor and the lifts not working for 5 days on and off. So had to carry him down 3 floors and back up if we wanted to leave the room.Food is very mediocre. Best to eat out. Mould in bathrooms . And just general run down place. After all the problems we had through the week we asked to pay for an extra few hours as our flight home was in the evening and was told they would let us stay only if we gave them great reviews on there website. Total blackmail. Please refrain from wasting you hard earned money on this place and stay away.