BELFOR Property RestorationReviews of belfor.com

Just had some work done after fire damage Excellent job worked straight through till finished very efficient tidy and hard working Josh Daz and Ray did a brilliant job and were very tidy Ken and Joan Sumner

Belfor Restoration were recommended by our insurance company after water damage occurred. I would like to say how much I appreciate the hard work of our Insurance Adjuster Su Sahin, She worked tirelessly throughout the many months during this process. I appreciated her input towards the end when certain glitches occured with our insurance company which she kindly helped us settle. I appreciated her dedicated and hard work. Thank you Su.

Had a kitchen fire an assessor come and visited.o a month later came to sanitise for 3 days after living in a fire damaged apartment and the job was a joke. Not only that their data breaches has come to light after they sent me someone’s email wrongfully. If an insurance company sends these decline for your own sake. PLEASE BE AWARE

Do not use Belfor. It was the worst experience ever and a few years later, we are still bitter. We had a kitchen fire. Instead of new kitchen cabinets, they pulled the doors off and painted them with CEILING paint. I can't wipe my cabinets because paint comes off. They also hung them back up crooked. There are spaces that shouldn't be there. They took the top dollar money from my insurance company and replaced everything with second rate stuff. I had a steel sink. They replaced it with aluminum. My range hood is junk. They got paint everywhere. Their contractors stole all of our jewelry. They had to replace the carpet due to spilling paint and the carpet is junk. They never finished the back splash. They got paint on our deck that they never rectified. The contractors had no reason to go in our bedroom, but there's paint there too, splotches, while they went thru our drawers and jewelry. They stole my medication. Thousands of dollars in jewelry. Sent the police report to them and got ghosted. They don't deserve to own this business and if I can sue them I will. I had a sewage issue - no way I'd use Belfor!

Insurance send Belfor after basement flood. They "worked " for 5 month and never finished job. Extremely slow unorganized and not professional. They never fixed or even touched the basement window where water was coming in. I DO NOT RECOMMEND THIS COMPANY- BELFOR

Ian came round and was able to identify the leak originating from our neighbours quickly and without hassle, also recommended actions to the neighbours to fix the source of the leak. Very happy with the service provided.

TL:DR Avoid Belfor, get home insurance to send somebody else out, anyone else would be better. Hoinestly just Google for "leak trace and access plumbers" then your town\city and I'll guarantee you'll find much better options. My home insurance (Home Protect, in the UK) arranged Belfor for trace and access for leaks in my bathroom after Home Protect's home emergency plumber identified 1 leaked pipe and 2 other suspected issues that he couldn't identify due to access issues. My bathroom sink and shower was condemned due to this. When the Belfor's trace and access engineer (I forgotten their name) arrived literally took 1 look at my shower, saw shower sealant damage, and decided that was his job done. He was literally in and out within 5 minutes (as in arrived at approx 09:45, back out at 09:50). Within the 1st 5 seconds and literally on his first sight of the shower, he blamed the sealant with no testing. He then spent half the time arguing with me about why it must be only the sealant and ignoring the history and what Home Emergancy had found. I had to storm off, telling him to just do his report as he angered me so much that I was about to swear (I managed to keep that in check luckily). The the 2nd half the time was spent writing a report and taking pictures of the sealant leak. Those same pictures showed an obvious pipe leak but his report never mentioned it! He never looked at my sink either at all despite that being something he was suppose to look at as per the Home emergency visit condemning it. The visit was extremely tense cause of the engineers lack of effort and rudeness. It caused frustration and distress that I was no further forward, paid a lot of money for insurance excess for a 5 minute visit that wasted that excess. The insurer knew this was a bad report and visit but had to deny my claim based on this as it's their latest report, unless I can get another report elsewhere to show otherwise (which I need to pay on top of the excess I already paid) . I managed to get another trace and access engineer out by another company who were the complete oppsite of Belfor. For 1 they investigated bathroom leaks, based on what they read from the insurer which was based on Home Emergency and the Belfors "visit", for nearly 2 hours. Yes they saw the same sealant leak but they found other causes of concern that should have lead to my claim proceeding. They were shocked at that Belfor missed so much, such as obvious water damage to the wall, pipe leaks right in front of the sealant leak he was taking pictures of, that my sink was actually fine and could be used again etc. He was also shocked Belfor plumber didn't even appear to do simple dye tests. They are atleast going to write a report that could get my claim re-opened, or covered by somebody else's insurance. Belfor plumber was also rude and gave snippy unhelpful answers. For example when I explained a possible shower pipe issue he just said "not that, it's dry" and wouldn't elaborate when I said that the shower was unused for 2 weeks, which made me feel ignored and that he wasn't interested in being there. When this same thing was pointed out to the non-Belfor plumber, he at least told me "Yeah those pipes still have water pressure in them so if they were the problem, they'd be leaking still and therefore wet, but it's dry so it's not that". Yes both answers are technically the same, but the Non-Belfor guy actually explained it so I am now informed and I had confidence he was actually doing what should be done, and he answered many more questions in a similar manner. Belfor plumber actually said to me "I'm here to find a leak, there is a leak, what else do you want?" compared with the Non-Belfor plumber who checked for an extra hour after finding the sealant leak cause he knew something wasn't quiet right. Belfor need to get plumbers actually willing to do checks and properly explain things. I would honestly give 0 star review if I could and they should be ashamed of their plumbers laziness and conduct, which people do not need on stressful situations like leaks.

Aviva sent this company to clean up after fire damage to the outside of the house and a little bit on the inside. Most of the damage inside the house was smoke damage but these cowboys think smoke can get into unopened sealed bottles of spirits and supposedly disposed of hundreds of pounds worth of unopened bottles of alcohol I’ve no proof but I never saw any signs of the bottles in the skip outside on our driveway.