BedStoryReviews of bedstory.com

The mattress did not work for us, but the customer service was incredible after I reached out to them. They made the return / refund process as easy as possible and were very kind. Would highly recommend them as a company.

This is our second mattress purchased from BedStory. They are well packaged and once opened they spring into shape quickly. We didn't notice any odor. In this instance our son found the mattress too firm and when we contacted customer service for any advice, we received quick replies and were offered a partial refund to use towards a topper that would increase the softness. Overall great value for the price and I would purchase from them again in the future.

We have only had the bed (the cookie model) for 6 days and 3 of those were letting it expand but so far we love it. Absolutely love it. Just hope it lasts a while. Very comfy, medium firm bed

Prompt, Professional Client Care

I buyed a topper after a few months I had problems with it and they refunded me 20% a year later the problems get worse I write them again and they refunded me complete without any problems. Really professional and fast.

Issue resolved, Bed is comfortable (extra firm) plush top and it's true, you don't feel the other person move around. I recommend! Thank You Bedstory, Brenda in Tennessee

I was not happy with my purchase and requested a return/refund. The process was straighforward and they accepted my return and provided a full refund on my purchase. I would purchase from them again, just not this particular product.

We contacted customer service and they were great and fast helping us with our concern. Thank you so much!