BedjetReviews of bedjet.com

One of the clips on the "C Clamp" came off after a few nights. I initially just ordered the replacement and as an afterthought, decided to e-mail customer service. This was a Saturday AM, so I did not expect a response until the following Monday at the earliest. To my surprise, I received a response within an hour or so and a refund for the replacement C Clamp. So, now on top of absolutely loving the BedJet itself, I love the customer service that came with it!

BedJet is hands down the best item I've ever bought. I'm a cold sleeper, so I use mine to warm me up. It gets warm and hot, and I can set the temperature to fluctuate to be precisely what I want it to be all night long. However, if you are a hot sleeper, it can take care of that too. It can make you cool or, yes, even cold; it's got you covered. The other best thing about BedJet is the customer service. They are responsive and quick, and they are problem solvers. They make sure that any issue that pops up has an easy fix. BedJet is covered head to toe for 2 years, so if they need to replace your item, they will. They are genuinely a stand-up company. I joke that I should get a job as a BedJet spokesperson since I always tell everyone about them.

I bought it for my husband who sleeps covered only with a sheet and wakes up sweating in the middle of the night & I am freezing all the time. My husband no longer wakes up to a wet bed and can finally cover himself with the top bedspread. For me.......OH MY GOSH IT IS LIKE SLEEPING ON HEATED CLOUD!!! The heated sheets hover over you, like a cloud, it is amazing and my little dogs love it. The system is the best investment we ever made! Loved the Devil commercial, US Customer Service is fantastic, extended warranty is nice, and you will not regret getting this system if you sweat and your spouse is always freezing.

Had an issue connecting to the Bedjet. Sent an email and they responded way sooner than I expected. With every following email, they continued to be prompt and the matter was resolved that same day. Very impressed!

I purchased a Bedjet for myself almost 2 years ago and it is still going strong. (They offer warranty also). Customer support has been great when my cloud sheet was damaged. They sent a full replacement. I bought my fiance one and he loves it as well. I refuse to sleep without one now. Excellent work these people are doing. It is 100% worth the money

I had an issue with my BedJet needing to be reset every few days. So I contacted them for warranty support and Tim was very helpful and got a new BedJet sent to me super fast.

First of all, I am very happy with my bedjet system. So much so that I purchased a second set of units for my extra bedroom. Not only do I enjoy the Bedjet system itself, but I cannot give enough credit to the Bedjet customer service representatives. I have had a couple of minor replacement needs with one system (c-clamp cracked and needed replacement), and all it took was a short message to Bedjet and my needs were met to my complete satisfaction. I am extremely happy with the products and service provided by this company and I would not hesitate to purchase additional units from them in the future.

Bedjet’s customer service is second to none! I lost my Bedjet when my home flooded in 2022 and unfortunately didn’t think about taking advantage of the 2-year warranty until my window passed. They were very understanding and offered me a discount on a new or refurb unit, which I jumped on. Then, lo and behold, my home flooded again just one month later. I was so embarrassed to have to contact them again so soon afterwards, but they replaced my unit without any questions. They have been so great to deal with and with no judgment.