Awful vustomer support
I made my order over 2 weeks ago. I still haven't received what I paid for and I am being ignored by customer support. Avoid like the plague
By Przemyslaw
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
139 reviews
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At its core, BedJet is a sleep technology company dedicated to revolutionizing the bedroom comfort experience through bleeding-edge engineering, advanced technology, and proven medical science. Founded by former NASA engineer Mark Aramli, our innovative climate-controlled systems have quickly become the number one customer-rated product for heating and cooling beds, redefining sleep quality by enhancing overall sleep comfort and improving the lives of sleepers through better, more restful sleep. With over 300,000 units to more than 40 countries and an impressive record of over 6,000 five-star reviews, BedJet has firmly established itself as a trusted leader in sleep technology.
Bedjet (bedjet.com) has 139 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
139 approved reviews, newest moderated first
I made my order over 2 weeks ago. I still haven't received what I paid for and I am being ignored by customer support. Avoid like the plague
By Przemyslaw
Fellows, if your wife is hot flashing.... Two words... BUY IT... Not only will she sleep better but you will to.
By NordVPN C.
Despite using the words 'cooling', 'ultra rapid cooling' and 'make one side of your bed like Alaska' in it's advertising, Bedjet 3 (and 1-2) DOES NOT COOL ANYTHNG. Despite it's deceptive comparisons to products that ACTUALLY cool, like Eight Sleep and ChiliPad, it DOES NOT COOL. Despite having fake temperature selection on it's remote control IT DOES NOT COOL. It does not have the capacity to cool. It has no A/C, no compressor, no heat exchanger, no evaporator, or any other component needed to cool. It's JUST A FAN that blows ROOM TEMPERATURE AIR UNDER THE COVERS. PERIOD. And their '100% Risk free' claim? Forget it. They will not stand behind their product and will not refund the product you bought based on FALSE ADVERTISING. It's all slick, purposely deceptive marketing to sell you a $450+ fan and dryer hose. If you read all of the industry reviews, they ALL disclose they make money from affiliate marketing. You'll also notice that the reviews all look like they were written by the same person. FTC complaint pending, will also be filing a small claims suit in Rhode Island court to recoup the money wasted on this scam.
By msbav8r