Saturday, November 7, 2026 · Customer reviews of US businesses

TheFair Hearing

Beautyrest Reviews | Read Customer Reviews of beautyrest.com

Furniture Stores

BeautyrestReviews of beautyrest.com

2451 Industry Ave, Doraville, Georgia

Write a review Call Directions Website

The Fair Hearing score

3.5/ 5

Average

247 reviews

Beautyrest3.5Average

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Beautyrest

Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.

Beautyrest (beautyrest.com) has 247 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.

Also known as: beautyrest.com
Website: beautyrest.com
Category: Furniture Stores
Location: Doraville, Georgia
Listed on The Fair Hearing: 2026

More in Furniture Stores, Georgia

Beautyrest reviews

247 approved reviews, newest moderated first

May 30, 2026
Good customer service
Good customer service with recommendations on a mattress. Ordering was easy and delivery service very professional
By Mark
Report
May 30, 2026
Best pillow ever
Best pillow ever
By JFC
Report
May 29, 2026
The mattress is extremely comfortable
The mattress is extremely comfortable. I have a good night’s sleep every night. (Beautyrest World Class Hybrid, Level 4 Medium Apex Pillow Top)
By Tashelle L.
Report
May 29, 2026
Quality product at a reasonable price
Quality product at a reasonable price. The delivery person was top notch and friendly.
By David K.
Report
May 29, 2026
Back is much better
Back is much better
By Pat
Report
May 29, 2026
Horrible junk ask for a replacement and…
Horrible junk ask for a replacement and have to waste hours of time on sending pictures and have to prove I’m not a liar the bed sagging and junk and I didn’t ever hear back from customer service
By mark L.
Response from Beautyrest· Jun 1, 2026
Hi there, thank you for taking the time to review your Beautyrest mattress and experience. Your feedback is valuable to us. We are sorry to hear about your experience. If your warranty claim has not been processed yet, we will get to it as quickly as possible. We respond to our warranty claims in the order that we receive them, so we apologize if you have not received a response quite yet. However, once we process your warranty claim, if approved, you may qualify for that replacement mattress, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
Report
May 29, 2026
Down alternative pillows
Ordered 2 down alternative pillows. Shipping was quick and pillows are great, so much better than the foam pillows. Took a little breaking in but pillows are perfect now
By Timmy T.
Report
May 29, 2026
The pillow is okay
The pillow is okay, but still not as good as the old Beautyrest Black
By Susan M.
Response from Beautyrest· Jun 1, 2026
Hi there! Thanks for taking the time to review your Beautyrest Pillow. We truly value our customers' feedback and would love to learn more about your experience. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
Report