Bear BalancedReviews of bearbalanced.com

Response from Bear Balanced· Oct 20, 2026

Hi James, Placing an order and then hearing nothing back is unsettling, and we're sorry no acknowledgement reached you. A confirmation should arrive every time, and missing that one is on us. Your note about the gap in communication has gone to our team so we can find where it fell through. Thank you for flagging it rather than letting it slide. Positively, Bear Balanced Team

Response from Bear Balanced· Sep 17, 2026

Hi Michael, thank you for the thoughtful and fair review. We appreciate you calling out what works, including the ingredients and the peach flavor, alongside what doesn't. Your feedback on serving size and taste has been passed to our product team; input this specific is genuinely useful. If you have questions about dosing or want to talk through flavor options, please email us at [email protected] and a member of our team will be glad to help. Thanks, Bear Balanced Team

Response from Bear Balanced· Sep 18, 2026

Hi Cat, Thanks for taking the time to describe what happened. Three days without an answer, and then a reply that didn't do what you asked, is not a standard we're comfortable with, and we're sorry it landed that way. Our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout before any order is placed; as a Shopify-powered store we are required to present that disclosure on every subscription order. For anyone who would rather not wait on email, the account icon next to the cart at the top of any page on our site accepts the email or phone number from the order, and from there a subscription can be paused, changed, or cancelled. Positively, Bear Balanced Team

Response from Bear Balanced· Sep 18, 2026

Hi Janet, Thank you for the candid review. Gritty texture is one of the harder things to get right in a creatine gummy, and it's clear it fell short for you across all three bags. That, together with your point about not noticing the energy change described in our ads, has gone to our product team. We're sorry the order didn't work out, and we hope your friend gets some use from them. Thanks, Bear Balanced Team

Response from Bear Balanced· Sep 18, 2026

Hi David, Sorry on both counts. A slow delivery followed by two flavors you couldn't enjoy is a poor return on a bulk order, and we understand the regret. We've noted which part of the range fell flat for you and sent it to our product team, and the delivery time has been flagged to fulfillment as well. Thank you for telling us plainly rather than just moving on; it's the kind of note that changes what we make next. Positively, Bear Balanced Team

Response from Bear Balanced· Oct 14, 2026

Hi there, A month without a shipping update or a reply is a long time, and we are sorry you were left to chase us. Every order deserves a confirmation and a clear timeline, and that did not happen here. We are glad the gummies eventually arrived, even if they have not left the corner of the kitchen. Your closing word, communicate, is the right one, and it is the part of this review we have taken most to heart. Positively, Bear Balanced Team

Response from Bear Balanced· Sep 25, 2026

Hi Janet, Six weeks is a long stretch to sit through, and writing in about it more than once without getting an answer would have made it feel longer still. Neither half of that is how it should go. We are glad the taste held up at the end of it. That is thin comfort against the wait, but it does mean the part we spent the longest getting right is doing its job. The turnaround times and the unanswered email have both gone to the team. Positively, Bear Balanced Team

Response from Bear Balanced· Jul 28, 2023

Hi Mike, Following up here. The inexplicable taste you're experiencing is very palate-specific. There are some natural ingredients that not all customers find to be great! Similar to that of the bitterness associated with powdered creatine - sensory perception will vary. While not the most pleasurable experientially, we do trust the convenience and quality are making up the difference! All the best!