Fabulous company
Fabulous company. Great product. Outstanding customer service!
By jen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
655 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are committed to providing the best beach cruiser bikes so you can start enjoying life, moving freely and being happy. Visit us online or in-store today!
Beachbikes (beachbikes.net) has 655 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
655 approved reviews, newest moderated first
Fabulous company. Great product. Outstanding customer service!
By jen
Absolutely love my bike. Was delivered from California to New Jersey in less than 5 days over a holiday. Awesome customer service. Highly recommended. Thanks so much. Will definitely be buying 2 more bikes for my kids this summer. 🚴♀️❣️
By Kristin S.
Had a little issue with shipping, contacted Beachbikes (Firmstrong) explained my issue and they fix the problem right away. Great service, thank you! As for the bike, fantastic product. Well made with a lot of little extra features you won't fine in your typical bike shop or store. Well done and love it.
By Tony S.
Fortunately my son is sponsored by Deity bikes ............he put it together for me! It wasn’t as easy as you described he’s actually a Bicycle mechanic and it still took him about 30 mins ! Also the touch up paint exploded in transition and got the bolts that needed to be put on one of the fenders so that ended up being a pain with goo gone ! Overall I love the bike it’s beautiful !
By Kim K.
Awesome customer service and follow-up!! They keep you posted each step of the way!! From the order, assembly, and delivery, your always in the loop!! FAST, EASY, CONVENIENT was my experience!!!
By JC- Morgan Hill, C.
This is the second bike I've bought from Beachbikes. I always feel like I'm dealing with a friend when I visit the site, receive an email or shop with them. We love our bikes and will send our friends to Beachbikes.
By Kimberly B.
Came nicely packaged. Arrived very fast. Very happy and satisfied with the customer service and product.
By TaylorG
Great bike and great company! Will order again in the future for my kids.
By Nicole