Hank has been helping me for years
Hank has been helping me for years. He’s wonderful and cares about her passengers.
By Patricia L.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
382 reviews
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Bcflights (bcflights.com) has 382 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
382 approved reviews, newest moderated first
Hank has been helping me for years. He’s wonderful and cares about her passengers.
By Patricia L.
Stanley Freeman was my travel advisor. His service was really helpful and saved us a lot of time and $.
By Barbora Hulikova E.
Kevin White was great to work with. He helped my family find flights on very short notice. I appreciate his diligence and quick responsiveness. I will recommend to others.
By Braden C.
Available. Efficient . Polite
By WILSONIII/HERBERT A.
Extremely helpful with great gustomer service, Walked us through our every need. We most definitely, we'll keep him Agent👏 Constance & Jimmy
By Desiree S.
Very happy with the service.
By Customer
I have booked several overseas business class flights with James, he always provided an outstanding customer service and he researched the best trip for me by providing several options according to my departure preference and the price as well. Additionally, when I was “stuck” in Warsaw Poland about a month ago due to Lufthansa pilot strike, within couple of hours he was able to locate another business class flight with different airlines. I have referred his services to my family members, and I will use his services in the future
By Adam
James was professional and thorough. I requested a certain aircraft and reasonable layover and he did an excellent job finding the perfect flight. He was very helpful and my experience was all positive.
By Natalie