love your products.
love your products.
By Robert
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Barbeques Galore (bbqgalore.com) has 68 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
68 approved reviews, newest moderated first
love your products.
By Robert
easy to find and order parts, prices seem to be high.
By RB
My BBQ Galore Turbo STS is generally well made, but still far from great. For a Stainless Steel Grill, it mostly is, but not all. Found out that the grate is only glad in SS, and the core is iron metal. Which over time fails @$100/set delivered. Burners are very thin SS Sheet metal and fail after a few years, $300/set delivered. Not cast SS like my previous BBQ Galore Captn Cook. The Ceramic Flame Tamer Briquette are also a poor choice over Stainless steel hoods, and cost over a $100/set to replace. The burner igniters also corrode and fail, and have to be replaced every couple of years. The mounting blocks for the caster wheels are also metal and rusted right through. The design of the grill allows rain water to enter the grease pan and the cupboard storage areas under the grill. So a cover is not just a good idea it is required. However the corners of the wing shelves are so squared off and pointed that it is extremely easy to shred a grill cover if one is not super, super careful when putting it on or taking it off. In summary it cooks great, even heat, but very expensive to own and maintain.
By Dave
Very expensive replacement parts and uncarring emplyees at some locations.
By Don
Response from Barbeques Galore· Feb 13, 2020
Hi Don, We're sorry to hear about your experience with our employees. Which location did you visit?
Got what I needed and they work good!
By Randal
Ordering and delivery went fine, but a short time after I placed the order I started receiving ads , lots of ads.. the ads, all from Barbeques Galore, offered the product I had just ordered at a lower price and that the item was a clearance item and nonreturnable. Not disclosed when the order was accepted..
By hell C.
Response from Barbeques Galore· Feb 21, 2020
Hi Diane / Gary, thanks for emailing us. We've gone ahead and processed that refund of the difference for the ad you saw. Please let us know if there is anything else we can help you with.
I suspect like any quality product that some changes are made to reduce costs. Recent shipments are ever so slightly different that those of past years. I put four stars but really still the best in my opinion.
By Frank A.
The parts that you sell quality parts. And fast delivery
By Cameron