The agent was helpful
The agent was helpful. He was able to listen patiently (I am old and ramble but have lots of questions too). He solved my problem as I wanted and handled my questions professionally and patiently.
By Christopher B.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
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Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
The agent was helpful. He was able to listen patiently (I am old and ramble but have lots of questions too). He solved my problem as I wanted and handled my questions professionally and patiently.
By Christopher B.
Technician hung up on me without resolving the problem.
By Dona
Representative was very helpful and clear about what I needed to do to terminate my dad’s use of the medical alarm unit. Repeated instructions when I had a couple of questions and was very kind.
By Nancy S.
Adam was very helpful. And I will get the upgrades at a cheaper rate. I will respond when I receive new devices to activate. Jan Baldwin
By Jan B.
Angie was very helpful.
By James C.
Was thorough and helpful
By Marlin M.
Angie was very helpful in canceling my service.
By Brenda
The representative was courteous, helpful and asked the right questions to direct me to the product which would best fit my budget, needs and lifestyle. I was then able to complete my purchase in a matter of minutes.
By Diane