It worked fine on the bracelet
It worked fine on the bracelet, the pendulum was too sensitive.
By Gary/Julie E.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
It worked fine on the bracelet, the pendulum was too sensitive.
By Gary/Julie E.
The service rep was very friendly and helpful. The outreach regarding the age of my mother's alarm button was very helpful and important
By Pamela
Very helpful
By Teresa C.
Mary was excellent in helping to order a new bay alarm button.
By Susie N.
The problem I was calling about had already been resolved. The gentleman assured me that my payment had been deducted.
By Catherine W.
Austin from customer service did an excellent job walking me through the account set up process and testing the device. He was patient and clearly explained the help options. A great first impression for choosing Bay Alarm Medical.
By KG
Angie was great. She was able to quickly assist me and provide me with the next steps.
By Bert
Angie was very helpful and thorough.
By customer