Easy!
Very helpful and professional agent helped process
By karen
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Very helpful and professional agent helped process
By karen
Angeli was helpful in reestablishing my mom's service after returning to our home after being evacuated due to a wildfire threat. She also placed an order for new equipment that I requested and fully explained the cost it entailed. She was pleasant and helpful.
By Alice G.
Derek answered all my questions with professionalism and courtesy
By Eileen E.
Associate was clear and concise.
By Ann W.
Sarah was very helpful with updating my payment information.
By Jon M.
My father fell today and had a concrete statue fall on top of him. The fall detection did not recognize that he fell but he pressed the button for help. He was contacted by Bay Alarm and Non Emergency help was sent to his house. They also called myself and my wife and alerted us. We are so very happy we chose to buy this for my father. He hasn't had for a full week yet and it has already paid for itself. I do however, want y'all to look into why the fall detection did not automatically work please. Don Price Jr.
By Don
Austin was very compassionate and helpful
By Liz M.
Good and quick service
By Timothy T.