Knowlegable staff who helped me…
Knowlegable staff who helped me navigate the enrollment process
By Dan R.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Knowlegable staff who helped me navigate the enrollment process
By Dan R.
Customer service was patient with my questions.
By Kathy K.
Bay Alarm has been very good for me. I would recommend it to others. Customer service is excellent! I am moving and had to change my address. James C. Baker
By Elsa Graham B.
I was alerted that my device did not send any signal to Bay Alarm. THen the lady at Bay Alarm guided me from A to Z and I re-mestablished the contact with Bay Alarm
By Irina R.
Ramses was great. No pressure just explained the product and price with me.
By Shawna P.
I thought the person I first spoke to was great, very nice and explained well. Customer service was great as well.
By Charlene R. G.
The Customer Service Agent I spoke with was very knowledgeable and answered all my questions and gave me several suggestions dealing with my issues. Thank U so Much!!!
By Nicholas T H.
The product does what I wanted for a reasonable price. However, the accessory I subsequently ordered was very over-priced (a jewelry-style cover for the wearable alarm button).
By Stacey P.