Today I worked with Sara who helped me…
Today I worked with Sara who helped me with three different matters. She was very supportive. Understood the system in the Process process and knew how to help me.
By Shannon P.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Today I worked with Sara who helped me with three different matters. She was very supportive. Understood the system in the Process process and knew how to help me.
By Shannon P.
I didn't have to wait long to talk to someone, was transferred to the person I needed, and it was all resolved in a few minutes. Chris was clear about what was happening and pleasant to work with.
By Jean
Bay Alarm not only responds to emergency calls, as one would expect. The company also keeps track of the connection of the emergency device in my home. I have been contacted several times about a low battery. I have talked with Bay Alarm to explain the situation. Customer service is always polite, helpful and willing to listen. I recommend them highly.
By Ruby L.
Sheeka was great and helping me though an upgrade and equipment exchange. Answered all my questions.
By Rachel
Eric took care of me today - excellent customer service and fixed my issue in a very timely manner
By Carol S.
The person was professional, polite , and helped me to resolve my problem. Thank you.
By Mr. Vadim S.
Angie was very helpful and very patient with someone who is not very good at doing this kind of thing.
By Loretta B.
All of my questions were answered by Mary and the watch works great again.
By HH H.