Good service and emergency response.
Good service and emergency response. Eric was very nice and professional.
By Leila P.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Good service and emergency response. Eric was very nice and professional.
By Leila P.
Professional knowledgeable Customer Service rep that was very patient and I ended up signing up right then
By STEVEN
Got it set up ok. Pretty easy.
By Jeff H.
Natasha from Customer Service was very helpful in getting my mom’s new landline updated and her apartment number changed. She also reminded me to do the mo that test on the Bay Alarm device.
By Gina B.
Mary was amazing and extremely helpful!
By Semaj B.
Shika was very patient and helpful in getting permission from my mother to order her new button.
By Alicia R.
The customer service representative was wonderful to work with and helped me solve a problem where I had made a mistake. He was gracious and kind.
By Anonymous
Natasha stayed on the phone with me until I completed the activation of my new watch and deactivation of my broken one. She was very patient and very thorough.
By Joe S.