BattenHomeReviews of battenhome.co

I have made many purchases from Batten Home and every experience has been top notch with tremendous customer service, beautiful items, and seamless shipping/receiving. They are my go-to for unique and exquisite brands as we have been updating our home and as a professional homebody, curating the pieces that are welcomed into our home has been easy and quite therapeutic purchasing from Batten home.

Batten Home is our go to for timeless furniture and fixtures pieces to add to our home. During a recent kitchen remodel we knew the MUTTO Rime pendant would be a perfect addition to our redesigned space. It’s a beautiful piece with its frosted globe and stylish cord and base. We ordered two, easily online, to go over our sink and they arrived within days (even with the free shipping!). They are the perfect compliment to the clean, modern aesthetic we executed with the remodel. We couldn’t be happier with the product or customer service. Thank you!

Well designed, green/sustainable products for our new dwelling. Customer service above and beyond expectations. Real product provided by real folks. Quality and service standouts!!

Before ordering from Batten Home, I was hesitant to order because of a few bad reviews. Shaan, the owner has done a great job of explaining Battens Homes terms of service. I have ordered numerous lighting and home decor items for my clients. The service has been exceptional and as described. Will order again….

Hard to find quality products that are also beautiful. Received order faster than expected and items are even better in person. Will be a repeat customer! Thanks!

I ordered from batten home over 3 weeks ago and my order has not even been processed yet. I have reached out right after placing the order to check on the processing time and was advised that it’d take 2-3 week to ship it. Yet, after 2.5 weeks when checking on the status again, I received no response. The order was placed on 11/17/2022 and today is 12/15/2022 and I have not heard back yet on where the items are. This is extremely frustrating and disappointing, would never order again from them.

I ordered a pouf as an open box item (description was item was new but original packaging was damaged) and I was a little nervous because it was marked as no returns/refunds and was worried what would happen if the pouf wasn’t actually in good condition. Order shipped so quickly (I ordered late Monday night, shipped Tuesday, and arrived NYC on Thursday morning). The order was packaged extremely well- so much sturdy protection, and I’ve unboxed an item that’s in perfect condition. Very happy with this order!

Wonderful customer service! There was an issue with a product, and they offered the option of a generous rebate or a free return. Shipping is speedy, and items are packaged nicely. As far as I can tell, this is one of the only domestic distributors of Skagerak, Form & Refine, and other great northern european brands.