Service and respond was right on point
Service and respond was right on point
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
110 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FenexPoints | The Trusted Marketplace for Airline MilesAt FenexPoints, we make it simple, safe, and fast to turn your unused airline miles into real money.Whether you’re sitting on a stash of United, Delta, American, or another program’s miles, we offer competitive payouts with zero hassle. Our platform is designed for transparency—no hidden fees, no vague promises. Just a clear price per mile and an easy process that gets you paid fast.We’ve built FenexPoints on trust and experience. With thousands of transactions completed and a deep understanding of airline loyalty programs, our team knows the ins and outs of the industry better than anyone. From identity verification to account safety, every step is handled with care to protect both you and your miles.💸 Sell your miles with confidence🔒 Safe, secure, and reliable process⏱️ Fast payouts, often same dayJoin thousands of savvy travelers who’ve turned their miles into money with FenexPoints.
Fenex Points (basistravel.com) has 110 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
110 approved reviews, newest moderated first
Service and respond was right on point
By customer
I highly recommend this service, and I received timely updates regarding my order.
By SP
David explained all the steps and was on text with me till everything was completed. I got my status upgrade in a very short period of time. I got United 1K.
By Heights G.
It seems a bit sketchy at first, but they do come through in the end and you do get the product in which you order. I would use them again
By customer
Simple, painless and done in a quick manner. Exactly as advertised.
By JL P.
Fast process and collaborative! From the time hitting submit to the order confirmation - status was delivered in less than 24 hours! If it gets busier this may take longer but for now it’s extremely useful!
By Norm L.
Although I had my doubts at the beginning my experience using this service was amazing! After requesting the upgrade I only had to wait a few hours and got the confirmation email, and the best part is that you don't have to pay before getting your status. I will definitely use them again!
By Luis
great customer experince
By customer