Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
45 reviews
Explore the AmericasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Scuba Diving Vacations in Central and South America
Explore the Americas (divetheamericas.com) has 45 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
45 approved reviews, newest moderated first
Amazing trip planned by DTA! We went to a more off the beaten path hotel, and they got us the best price and planned some activities I never would have thought to do. 10/10 reccommend
By Jake A.
Response from Explore the Americas· Apr 3, 2026
Hi Jake! Thank you for trusting us to help you with this trip for you and your parents. It's always a joy to work with you. Pura vida!
Most awesome anniversary trip!! Thanks to Melanie, Kathleen, and team, our adventures were amazing - from sunset sailing, ATV riding, rainforest night hike, and more! The highlight of our trip was the boutique hotel recommendations- we loved Amor! Service and food quality was outstanding! First time we used a travel planner and now won't be the last time! I loved how easy it was to tell them what we wanted, our budget, and timeframe. Everything was seamless! Thank you for all the recommendations and priceless memories!
By Yen K.
Response from Explore the Americas· Jul 10, 2025
Yen, thank you so much for the incredibly sweet review! It was such a pleasure helping you plan your trip. We're always here for you and can’t wait to help with your next adventure!
Katie fine tuned our trip to fit exactly what we needed! All of our transports and guides were excellent and so informative!! We had an amazing vacation! Highly recommend Dive the Americas for all of your vacation planning needs!
By customer
Response from Explore the Americas· Jul 3, 2025
Thank you so much for taking the time to leave us a review. We are so happy to hear you enjoyed your vacation. We will be waiting when you are ready to schedule your next adventure :)
Melanie & Katie did a fantastic job answering questions, booking excursions and helping facilitate my 3-week solo trip to Costa Rica. I stayed in 6 different hotels and except for Marriott near the SJO airport, these were all boutique hotels. The hotels were all very different from each other and I loved all of them! Both women were involved and knowledgeable about my trip. They were always accessible and made me feel completely comfortable on my travels throughout Costa Rica. I had absolutely no problems and I felt that the DTA team went above and beyond all my expectations. The hotels & tour operators they team with (particularly Jacamar) were all great also! Can’t wait to make my way back to the land of Pura Vida!
By Terri Jo W.
Response from Explore the Americas· Jun 1, 2025
Terri Jo, it was an absolute pleasure to be a part of your trip to Costa Rica! We absolutely loved following along with the beautiful photos you shared and are so happy to hear that you enjoyed the tours, and everything else about your adventure. Thank you again, we are here when you are ready to plan your next getaway!
Great service and quick replies on what’s app while we were on our trip. If we needed anything we had answers quickly. We had to change hotels and they were great help.
By Dana D.
Response from Explore the Americas· May 1, 2025
Hi Dana! Thank you so much for taking your time to leave this review for us. I'm so glad to hear you girls enjoyed everything and we could help with the bumps along the way when you were in country. We can't wait to help you plan your next trip! Pura vida :) -DTA Team
Dive the Americas planned a wonderful and memorable trip, staying within our budget and giving us many options. We had a great balance of excursions and relaxation and never had a worry. Their level of contact was great, especially during the trip. We couldn't have asked for better service.
By Mary Stowe R.
Response from Explore the Americas· Apr 30, 2025
Mary, thank you so much for your lovely review and we are so happy you enjoyed your time in Costa Rica. We can't wait to see where you go next! -Kathleen, Melanie & DTA Team
Dive Americas planned the best Costa Rica trip! We are a family of 4 (2-adults and 2-kids, boys 8 and 10) at the time of the trip and our kids loved all the excursions. It was the right balance of things to do and still allowed time to relax. The coordination by the Dive Americas team was on point and everything was planned very well. The hotels they recommended hit the mark and I would highly recommend utilizing their services for a stress free and pre-planned trip to Costa Rica!
By Abhi S.
Response from Explore the Americas· Apr 28, 2025
Hi Abhi, thank you so much for the thoughtful review and for trusting us with your travel plans, it was truly a pleasure working with you. We really appreciate your feedback on the trip and are so happy you had a great time. We look forward to helping you plan your next adventure. Pura vida! The DTA team
Every single hotel and tour was excellent. My father called the trip “superb” and he does not compliment easily. The tour guides were amazing. We loved our authentic experiences. The Jacamar services were particularly wonderful.
By Sarah
Response from Explore the Americas· Apr 25, 2025
Hi Sarah, thank you for trusting us with your multi generational trip of a lifetime for your family! We're so glad you had a great time and it exceeded your dads high expectations :) Can't wait to see where you'll head next. Pura vida!!
