Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
277 reviews
Baby Blue FloristSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Baby Blue is a premier online florist with the absolute best of the best in flower concierge services including agent follow us with our local florists, fanatical customer service, constant updates, full responsibility for every order with an 100 percent satisfaction guarantee.
Baby Blue Florist (babyblueflorist.com) has 277 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
277 approved reviews, newest moderated first
If I could leave ZERO stars I would! I have tried on more than one occasion to order from this company only to be told the address is undeliverable. What funeral home do you know of would be undeliverable? Same thing with a downtown address. They said my money would be refunded to no avail and this goes on since May & June 2023. It is now The late part of January, 2024.
By Lisa T.
Its January and still waiting for a refund from November , They cancel the order they could not deliver the flowers
By Giover R.
RIP OFF!!! Total scam. Please don’t waste your time. They have HORRIBLE customer service. SCAM!!!
By Courtni H.
Ordered flowers 11/18/23 for my Sister-in-law who had surgery was notetafied moments later couldn't deliver and money would be refunded, still waiting 12/19/23. I have contacted Baby Blue Florist 3 times and they told me it's in the process of a refund but am still waiting. Didn't read the reviews but should have, probably a scam, don't order from this website. Karen Brown
By Karen B.
After an order on 10/24 and multiple emails to and Margaret Ryes for a refund. I disputed this as fraud with my bank. Do not order from this company it’s a scam.
By Mandy A.
Scam, Scam, Scam, Scam. Do not even bother to order from this company intentionally. I've called three times and spoken to "Mia" with promises of a refund to my credit card for flowers never delivered.
By Daphne C.
I purchased flowers on October 16th for a funeral. Baby Blue Florist cancelled my order and said they’d give me a refund. They did not. I called 3 times and asked to have my money refunded . They lied and said they would and still did not refund my money. This company is a scam!!!!
By CCG
THIS COMPANY IS A SCAM COMPANY, DO NOT ORDER, IF YOU DO YOU WON'T GET A REFUND FROM THEM, DO AS I DID AND CONTACT YOU CC COMPANY TO DO A CHARGE BACK, THEIR SITE SHOULD BE TAKEN DOWN AND NOT ALLOWED TO ADVERTISED. I SHOULD HAVE READ THE REVIEWS, THIS WILL START ME TO READ REVIEWS FIRST BEFORE TRUSTING AGAIN
By Georgina P.
