Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
815 reviews
AylaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey.Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco.Please note that we are not related to a company based in Australia with a similar name.
Ayla (aylabeauty.com) has 815 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
815 approved reviews, newest moderated first
My order for the Cecily Braden lymphatic brushes was filled and shipped quickly. It was boxed nicely, which always impresses me! I'm very satisfied.
By Cynthia
Response from Ayla· Jul 18, 2025
Glad it made it in a timely manner, thank you!
Excellent product and great shipping
By Robin
Response from Ayla· Jul 18, 2025
Thanks so much!
I have been a customer of Ayla Beauty for 6 years or so. They’re the best!!🥳
By Jill A. D.
Response from Ayla· Jul 8, 2025
Jill, we are Grateful for you :)
I found what I was looking for. I got the product in very good condition and on time. I’m pleased with the purchase.
By Fabiola Fidalgo A.
Response from Ayla· Jul 8, 2025
Thank you!
Love Dara’s Water! It does what they said it would- removes every trace of sunscreen! I’m sure it would remove every trace of makeup too, but I don’t wear makeup. I was surprised that you have to rinse after using it/ but it is still faster than a double cleanse. Sad part is the price- a bit too much for my budget, I may continue to buy for the summer only- when I use heavy duty sunscreen.
By Lisa
Response from Ayla· Jul 8, 2025
Thanks Lisa, we hear you :)
Ayla carries high quality brands and has become my favorite online site to purchase my products. They also provide free samples and a handwritten thank you note.
By RoverGal
Ayla is the best! Wonderful customer service. And so many unique products you can't find anywhere else. I really love their seaweed for the bath, it's amazing. They also have free samples so you can try before you buy.
By Leigh L.
Response from Ayla· Jun 10, 2025
Thank you!
We tried a new product, asking for a little advice ahead of time. EVOLVh WonderBalm is all that they told us. Great at taming curly hair in a humid climate.
By marlene D.
Response from Ayla· Jun 10, 2025
It is a great product. Thank you!
