Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
815 reviews
AylaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey.Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco.Please note that we are not related to a company based in Australia with a similar name.
Ayla (aylabeauty.com) has 815 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
815 approved reviews, newest moderated first
They have wonderful skincare products for dry skin that actually work! I have been using their Elave, twelve beauty and Ursa Major products and my skin breaks out much less! Yes it is expensive but my skin is not irritated and I only spend it once a year! The only thing is they don’t ship via fedex or ups so if there is a problem with tracking package they can’t do anything about it.
By Rr
Great specially curated selection of beauty products!
By AM
Response from Ayla· Sep 25, 2019
Thank you for the support, AM!
Another amazing Bach tincture! Helps soften the negative and repetitive dialogue in my head bringing about a cheerier outlook and a lighter being. Definitely helping me "let go". I take 4 drops in water 3-4 times a day when the situation or head dialogue warrants it. Took about 2 weeks to feel noticeable effect. Never want to be without!!
By Xenia
Response from Ayla· Sep 25, 2019
Amazing to hear how the Letting Go Elixir worked for you, Xenia! Glad to hear it's bringing a positive outlook to your life. Thank you!
Insanely good customer service!
By Mac F.
Response from Ayla· Sep 25, 2019
Thank you for your support Mac!
Great company; great products,
By Cassandra
Response from Ayla· Sep 25, 2019
Thanks for being a great customer Cassandra!
Very fast shipping and samples are good size. Great experience and would order from them again. Thank you!
By DAWN P.
Response from Ayla· Sep 25, 2019
Thanks for your support Dawn!
Amazing products, fast delivery.
By Angela G.
Response from Ayla· Sep 25, 2019
Thank you Angela!
Excellent products and great service! The team is very kind and personable.
By Roberta
Response from Ayla· Sep 25, 2019
Thank you for the kind words, Roberta!
