Great customer service from…
Great customer service from representatives of this company.
By gayle T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
815 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey.Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco.Please note that we are not related to a company based in Australia with a similar name.
Ayla (aylabeauty.com) has 815 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
815 approved reviews, newest moderated first
Great customer service from representatives of this company.
By gayle T.
Dara’s guidance at Ayla is always spot-on. I’m loving the Dara Kennedy Sea Serum and Eye Serum, along with the Luzern Force de Vie Creme Luxe — each has made a noticeable difference in my skin. And her Relax Infusion Tea has become my favorite way to unwind!
By Tamara D.
Ayla is absolutely fantastic! Their quality is outstanding, and the customer service is top notch
By Nicolas K.
I never go wrong with Ayla Beauty. Now with the wonderful articles by Dara Kennedy I am making a study of how to care for my aging yet still beautiful face!!!
By Caroline M.
Great products; very efficient with shipping
By Merle
Wonderful products, excellent communication (with real people), prompt delivery and notifications.
By Sunny L.
Response from Ayla· Oct 27, 2025
Thank you so much!
The detailed, first hand, information provided on every product is SO helpful, and knowing you have already done the hard part of keeping your products healthy skin oriented is greatly appreciated.
By Lori M.
Response from Ayla· Oct 27, 2025
Thanks, appreciate the feedback!
Like the choices of the different products. They have a curated selection. Orders arrive on time and well-packed. Always with a kind word. Thank you,
By Maria D.
Response from Ayla· Oct 27, 2025
Thank you!