Awe InspiredReviews of aweinspired.com

I have ordered many items from awe and all of them come in beautifully. They come in perfectly packaged, fast timing, and usually perfect condition. If there is something wrong with the item they are always helpful. The ring I got is beautiful, the chain is everything I expected. Will order again from here.

The jewellery is great. I have several pieces and have had them for years. They are still in perfect condition. So not only beautiful, but also good quality!

I had a really positive experience with Awe Inspired Jewelry. I was a bit hesitant to order at first after reading mixed reviews, but I’m glad I did. Customer service was responsive, understanding, and handled a change to my order quickly and without any hassle. The process felt straightforward and genuine—not like I had to jump through hoops or worry about fine print. It’s clear they value their customers and stand behind their service. Based on my experience, I wouldn’t hesitate to order from them again.

I have bought about a dozen items in the last 3 years from Awe. Always pleased with the quality of my pieces.

I have been a devoted Awe customer/collector for a few years now. I usually have a great experience purchasing from the company and dealing with any delays. Their communication is always open and it's easy to get connected to customer service directly, if it's ever needed.

Company sent an item I didn’t order. It happens, nbd. So I email. They tell me I have 14 days to return the wrong item. No mention of sending what I actually ordered, just a vague threat. Mmkay, go click through their linked return process IT WONT LET ME BECAUSE ITS FINAL SALE. This company is so shady, take forever to get back to you, don’t own their mistakes and I’m just holding onto a very cheap and ugly necklace I didn’t order

As stated by others, they sneak a 40/month subscription into any purchase and it's unclear during the process you are signing up. Do not buy from them. I'm demanding a refund, but will not update my review accordingly. This type of marketing is disturbing. They should be shut down. 0/10 cheap jewelry.

I’ve ordered thousands of dollars’ worth of jewelry from Awe Inspired and was an early adopter of their Goddess Circle membership. I want to start by saying that the designs are beautiful, and the pieces I’ve received over time have generally been good quality. However, over the past few months, I’ve experienced multiple issues that raise concerns about the company’s customer service and ability to scale as the brand grows. A recent order included a pendant that arrived damaged. While the claim was eventually approved, it took multiple follow-ups to receive a return label. The process was unclear, and the online claim portal used to retrieve the label was not communicated in advance and did not function properly when accessed. I have since returned the damaged item, but I am still waiting to receive the replacement. I did receive a shipment notification; however, the tracking number provided corresponded to a different order that I had already received and did not include the replacement piece. In another case, an item from an order was shipped separately but arrived without any prior shipping or tracking notification. I am also currently waiting on an additional piece that was omitted from my most recent shipment totaling over $800, with no updated tracking information provided. This further adds to the concern around order fulfillment and consistency. Communication overall has been inconsistent, and customer service responses are unsigned and impersonal, which feels out of step with the brand’s positioning and price point. As a Goddess Circle member, I like the concept, but the benefits currently feel limited. It comes across more as paying in advance for future purchases rather than receiving enhanced service, communication, or a more elevated customer experience. With recent price increases and the introduction of more upscale gemstone collections, I would expect a more robust and responsive customer service experience. That level of support would not only match the quality and positioning of the jewelry, but would significantly improve the overall customer experience. I do hope the company addresses these issues, as the pieces themselves are meaningful and well-designed. UPDATE : It is now the end of March a month and a half since my order and the notification that it was damaged. I am still waiting on missing pieces I've paid for, and I still continue to be charged for my membership which at this point is worthless given the complete lack of customer service!