Martha is superb
Martha is superb, magnificent! She was knowledgeable, of course. But more than that, she engaged with me, made me feel comfortable and even had a few words of positive flattery... all within a matter of minutes! Yay!
By Keith S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
174 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AWeber is a market leader of small business email marketing and landing page solutions. Founded in 1998, AWeber has over 20 years of proven success helping more than one million customers around the world reliably connect with their prospects and customers through powerfully-simple email marketing. Along with its award-winning 24/7 US-based customer support, AWeber delivers the ability to quickly load and manage contacts, send amazing emails, build landing pages, send instant web push notifications, and analyze results without having to be a tech whiz. AWeber works with more than 1,000 partner software solutions, allowing customers to seamlessly integrate with the apps and services they rely on to operate and grow. A privately-held company, AWeber is a remote-first team with employees based throughout the United States.
AWeber (aweber.com) has 174 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 104 reviews with 5 stars · Clear filters
Martha is superb, magnificent! She was knowledgeable, of course. But more than that, she engaged with me, made me feel comfortable and even had a few words of positive flattery... all within a matter of minutes! Yay!
By Keith S.
Customer Service is first rate. My last exchange was with Kervin J who was very knowledgeable and helped me solve my issue immediately.
By Lenise R.
Michelle was PHENOMENALLY HELPFUL in every way - especially in the patient manner in which she LISTENED SO EFFECTIVELY to my past problems/failures with other E-Mail Service Companies. I explained how confused I've been - and she SLOWLY explained and, at the exactly appropriate moment, suggested topics that would help me where I am. Probably the best Support Person I've ever had. Thanks, again, Michelle!
By Joel Suggs, PGA Master T.
Kervin helped me quickly and efficiently. Also answered my questions. Thank you!
By Anca
Michelle was great, informative and quick to respond
By Angela J.
Thank you for your fast assistance
By Jumaine De N.
I recently subscribed to AWeber and my experience to date has been awesome. The platform is intuitive and easy to use, the support feedback is awesome with timely replies to request for questions asked and account knowledge. My one-on-one personal experience was with Michelle K., she assisted me with migration support and provided excellent service!
By Tanya D.
I have been with Aweber for over 10 years and refer them to all my clients not only because they have an amazing platform and are constantly evolving... but they have REAL PEOPLE that you can talk to in customer service even on the free plan to help you! In a world of fast paced evolving AI where human interaction is minimal... Aweber leads the way in helping us! Thank you!
By Jeffrey St L.