AvaliveReviews of avalive.com

AValive completed my order and shipped it in a timely fashion.

8 days after placing my order, I got an email asking whether it would be alright if my sonofiber panels shipped the following week. I said that was fine, and 19 days after placing the order, I was sent an invoice with a tracking number. When nothing arrived, I realized that the tracking number was someone elses. When I called them (22 days after order), they said it had not yet shipped, so I canceled the order. I will never buy anything from AVAlive again.

Have ordered multiple times from them and always found great pricing and good customer service. If item was back ordered or out of stock they have called me to ask about what I wanted to do. Only issue I have had is sometimes item says in stock but found out later it was back ordered. They told me they are working on the real time inventory issue

I ordered a panasonic ag-hmc150 shooter's package, which included the camera case, and shotgun mic. When I made the order they did not mention to me that the additional items in the package were not on hand and were on back order. I found out only when I opened the box. When I called to ask why the other items were missing they said that they were on backorder from panasonic. I asked why they didn't mention this to me when I made the order and they replied that they didn't know. This was a flat-out lie as this had been happening since October. Then I checked on their website and the camera bag was listed as "in stock." When I emailed them this fact, they simply replied, "It is not." No apologies, no explanations. So I ordered the package in the beginning of December and I won't receive the whole thing until Dec. 30th. They lie, they don't appreciate their customers, they don't respond to inquiries and their service level simply stinks. Stay away from them. I will never do business with them again and neither should you.