Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
412 reviews
AvailSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Avail (avail.com) has 412 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
412 approved reviews, newest moderated first
Very helpful!
By Raymond
Response from Avail· Jul 11, 2025
Hey Raymond, Thanks so much for the five stars! It’s great to know you had a positive experience. Don’t hesitate to reach out if there’s anything we can help with in the future!
The team member was able to fix my mistake easily and he was very polite
By Cindy L.
Response from Avail· Jul 11, 2025
Hi Cindy, We really appreciate you taking the time to share your experience! Mistakes happen, and we’re so glad to hear our team member handled it with care and professionalism. It’s great to know everything was sorted out smoothly. If you ever need anything moving forward, don’t hesitate to reach out!
I am used to the reports having at least 2 to 3 previous addresses. Current ll is not always your best resource.
By M. Jean F.
Response from Avail· Jul 11, 2025
Hi M. Jean, Thanks for the feedback! You bring up a great point—previous addresses can add valuable context when evaluating a tenant’s history, and we completely understand how useful that insight can be. The screening reports we provide come directly from TransUnion, so if you're not seeing 2–3 past addresses, there could be a variety of reasons. It could simply mean the applicant hasn’t lived at that many places yet. That said, we agree that having a more complete picture is ideal, and we’re always looking for ways to improve. Your input helps guide those efforts, and we truly appreciate you taking the time to share it!
The site is user friendly for both landlords and prospective tenants
By Melissa
Response from Avail· Jul 9, 2025
Hey Melissa, Thanks for sharing your feedback! We’re really glad to hear the site works well for both landlords and tenants! Making the experience simple and intuitive for everyone is a top priority for us. If you ever have questions or feedback, just let us know—we’re always happy to help!
Avail is a great platform. It made it very easy to close the deal with our Lessor.
By Steve M.
Response from Avail· Jul 9, 2025
Hi Steve, We really appreciate you sharing your experience! It’s awesome to hear our platform helped make closing the deal with your lessor so simple. We’re all about making the process smooth and easy for you. If you need anything else, just give us a shout!
Exceptional customer service
By Debbie
Response from Avail· Jul 9, 2025
Hi Debbie, Thanks for taking the time to share your thoughts! We’re so excited to hear you had a great experience with our customer service. Delivering that level of care is our goal, and knowing we succeeded means a lot to us! Don’t hesitate to reach out if there’s anything else we can do for you!
I always find the staff friendly and helpful
By Heidi
Response from Avail· Jul 9, 2025
Hey Heidi, Thanks so much for sharing your wonderful feedback! We're genuinely thrilled you always find our staff friendly and helpful. Knowing we're consistently hitting the mark for you truly makes our day here! We’re always here to help whenever you need us!
Thanks for being a part of my moving process.
By VINCE
Response from Avail· Jul 9, 2025
Hi Vince, Thank you for taking the time to leave a review! We truly appreciate you letting us be part of your moving journey. We’re happy to support you every step of the way and wish you all the best in your new place. If you ever need anything else, just reach out!
