Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
412 reviews
AvailSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Avail (avail.com) has 412 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
412 approved reviews, newest moderated first
My issue was resolved super quick
By Yevgeniy S.
Response from Avail· Jul 28, 2025
Hi Yevgeniy, Thanks for sharing! Awesome to know that we could get things sorted out for you so quickly. If anything else comes up, don’t hesitate to reach out—we’re always here to help!
Received payment on time and someone always available to help you if help needed
By Yusuf A.
Response from Avail· Jul 28, 2025
Hey Yusuf, Thank you for your feedback! We're glad to hear that payments have been timely and that you've felt supported when reaching out for help. Providing reliable service and accessible support is something we take pride in. If there's ever anything more we can assist with, we're just a call or email away!
Quick response. Knowledgeable, polite, and patient representative. She was very helpful.
By Margie
Response from Avail· Jul 28, 2025
Hi Margie, Thank you for your kind words! We’re really happy to hear our representative provided quick, knowledgeable, and patient support. Delivering helpful and respectful service is a top priority for us, and your feedback means a lot. If you ever need assistance again, please don’t hesitate to reach out!
You all were very good with helping with the issue I was having trying to get into my account. This had been going on for about 3 months and I couldn’t pay my rent. The nice gentleman I spoke with talked me through the process and helped my get back into my account. He was very patient and understanding with me. Again Thanks
By Cheryl
Response from Avail· Jul 28, 2025
Hey Cheryl, Thank you for letting us know about your experience! We’re sorry to hear about the difficulties you faced accessing your account and the impact it had on your rent payments. It means a lot to know our team was able to patiently guide you through the process and help you regain access. Your feedback is greatly appreciated, and we’re here to support you every step of the way. Please don’t hesitate to reach out if you need any further assistance.
Great website for a small company that manages under 5 rental properties for themselves. They have all the information from listing, creating a lease, managing your rent income and more. Thanks for helping me navigating the intricacies of rental management.
By Russitu
Response from Avail· Jul 28, 2025
Hi Russitu, Thank you for your thoughtful review! We’re glad to hear that our platform is a helpful resource for your small rental portfolio. Providing clear, comprehensive tools to support every step—from listing to lease creation and rent management—is exactly what we strive for. It’s wonderful to know we’ve been able to assist you in navigating the complexities of rental management. If you ever need further support, we’re here to help!
Expensive, don't like
By Jillian L C.
Response from Avail· Jul 24, 2025
Hi Jillian, Thank you so much for sharing your thoughts. We hear you, and while we aim to provide value through convenience and support, we understand that pricing can be a concern. If there’s anything specific you didn’t like or feel could be improved, we’d really appreciate hearing more. We're always looking for ways to make renting feel more worthwhile. Thank you!
Useful tools for rental management.
By David
Response from Avail· Jul 28, 2025
Hey David, Thanks so much for your feedback! We’re really happy to hear Avail's tools are making rental management easier for you. If there’s ever anything you need or if we can help in any way, just let us know!
I liked that the Avail site was easy to navigate and had excellent guidance, but the listing took several days to start and also no Avail applicants completed the entire application. A different site posted very quickly and had many complete applications...I don't know why it was easier for applicants to complete on a different site.
By Susan
Response from Avail· Jul 28, 2025
Hi Susan, Thank you for taking the time to share your experience—we’re glad to hear the site was easy to navigate and that the guidance was helpful. We also understand how frustrating delays and incomplete applications can be. Listings on Avail go through an internal review by our Trust & Safety team, processed in the order they’re received. This typically takes 12 to 24 hours, but varies depending on volume. If additional information is needed, our team will reach out to help move things along. As for applicants not completing their applications, we’ve found that many stop at the screening fee page, often because they’re hesitant to pay before touring the property. If your applicants need help or have questions about that step, they’re welcome to reach out to our support team directly—we’re happy to assist and help them feel more confident in the process. Your feedback is incredibly valuable and helps us continue to improve for both landlords and renters. Thank you again for sharing!
