The customer service is awesome they…
The customer service is awesome they stand behind the product and I will only buy lights from them from now on
By Zack P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
353 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.
Auxbeam Lighting (auxbeam.com) has 353 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
353 approved reviews, newest moderated first
The customer service is awesome they stand behind the product and I will only buy lights from them from now on
By Zack P.
Good stuff, high power bulbs, good quality eventhough a problem occur, or questions you may have, the costumer attention ( service ) is fast & efective.
By Marc Roig P.
Customer service and products are excellent. I have been using auxbeam bulbs for a long time in various positions on my vehicles and have had nothing but good things to say!
By JackDrums
Great customer service. Received order in a timely manner. It was package great. Even thou i order the wrong part. Still managed to to get my issue resolve quick.
By valente M.
I have been very pleased with Auxbeam and their products. As well as their customer service. I have changed out almost every bulb on every one of my vehicles and have been running them for years now. I have Auxbeam LEDs in low beams, high beams and fog lights in all of my vehicles. I have Auxbeam HiD to LED conversion bulbs as well. And if I have a problem with any of them, Auxbeam and in specific Ms. Dorothy has made it right. If you have any issue with their products and it's within their 2 year warranty period, they're going to make sure you're taken care of.
By Richard R.
I would like to just say that from answering questions before being a customer to quickly responding after being a customer still they have an A+. They are quick to help resolve issues with any misunderstanding from the customer with different solutions for you. I've made two purchases and will be making more soon. The the product has also been top notch great quality and great packaging as well. All around great company to deal with.
By Andres P.
Let’s just start by saying I could not be more pleased with Auxbeam’s product! I bought some LED bulbs for the head lights and fogs for my vehicle just under a year ago, from the moment you open the box to installation you can tell the quality of the product, the bulbs I bought work amazing. I had a small issue with one fog light that stopped working, I reached out to the team at Auxbeam, who replied back to me in a quick and efficient manner, to which they explained to me the length of warranty and if I was still within it or not, to which I was. The team at Auxbeam quickly confirmed my shipping address again and sent out the warranty bulbs, I received them roughly 6 business days after initial contact. I highly recommend purchasing their products, you won’t be disappointed!
By Phil
My first pair of headlights were lost in the mail but auxbeam support was very helpful in getting me my headlights back.
By Consumer